Avast WEBforum

Avast Products => Archive (Legacy) => Avast Business => USA Education Products => Topic started by: matthew.brown on August 27, 2015, 03:47:26 PM

Title: EAS Password Reset
Post by: matthew.brown on August 27, 2015, 03:47:26 PM
I followed the instructions at https://blog.avast.com/2014/04/03/how-to-reset-your-avast-administration-console-password/

The first time it seemed to work but when I tried my new password it still would not let me in. I restarted my computer and still could not get in. I tried the reset again and got an error:

Cannot initialize data source, error 0x80004005

Cannot reset the password, error 0x00000001

I did run an elevated command prompt.
Title: Re: EAS Password Reset
Post by: kyle.snow19 on December 04, 2017, 02:17:37 PM
Check that the MS SQL service is running in Services.msc