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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on August 28, 2015, 06:57:22 AM

Title: VPN will not work with Mac
Post by: REDACTED on August 28, 2015, 06:57:22 AM

I've searched and searched. I can't find this issue on these boards anywhere. I have a MacBookPro. Standalone VPN will not work. States I'm connected to a hotspot and I'm not. Also, I get a connection error. See attached pic. ANY help would be great.

TIA

Title: Re: VPN will not work with Mac
Post by: REDACTED on August 30, 2015, 06:46:11 PM

have you tried googling the problem? could be quicker than here  :D

Title: Re: VPN will not work with Mac
Post by: REDACTED on August 30, 2015, 06:54:53 PM

I have. :( I even called Avast. They advised me to purchase their support package for 179.00. I'm not sure why I need to pay nearly 200. bucks to get their product (I purchased) to work with my Mac. So, no big deal. I'll uninstall and  go with a company that can provide me with a working VPN. Thanks :)

Title: Re: VPN will not work with Mac
Post by: Davidek on August 31, 2015, 09:42:30 AM

Hi Harley,

I passed this to our Dev team to take a look at.  I will let you know what they say or if additional info is needed.  Apologies for the inconvenience this has caused.  We will do our best to get it resolved as fast as possible.

Regards,

Davidek