Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on August 28, 2015, 05:09:41 PM

Title: cannot register avast
Post by: REDACTED on August 28, 2015, 05:09:41 PM

I no longer have my previous email address and have had to change it, could this be the reason That I am unable to register? Will I have to remove the program and download it again. I have the 2015 free version of Avast.

Title: Re: cannot register avast
Post by: DavidR on August 28, 2015, 05:33:53 PM

I don't believe that would be the issue as you should be able to register with a valid email address even if a different one.

How are you trying to register, from the avastUI > Settings > Registration or from the of-line registration web page ?

Are you getting any error displayed, if so what is it ?

Title: Re: cannot register avast
Post by: REDACTED on August 28, 2015, 05:56:25 PM

I click on the avast icon on my desktop and it comes up overview page and registration is on that page with 15 days left.

Title: Re: cannot register avast
Post by: REDACTED on August 28, 2015, 05:57:35 PM

is that verification letters before posting something new?

Title: Re: cannot register avast
Post by: REDACTED on August 28, 2015, 06:30:17 PM

this is the message I get when trying to register: The online content is unavailable - please check your internet connection and try again

Title: Re: cannot register avast
Post by: Asyn on August 28, 2015, 06:52:01 PM

Try it here: https://www.avast.com/registration-free-antivirus.php

Title: Re: cannot register avast
Post by: REDACTED on August 28, 2015, 07:16:52 PM

I just went to the site you provided and did everything but nothing happened, did not register yet

Title: Re: cannot register avast
Post by: REDACTED on August 28, 2015, 07:32:06 PM

Everything worked out, I am registered. THANK you so much!

Title: Re: cannot register avast
Post by: Asyn on August 28, 2015, 08:28:24 PM

You're welcome.