Avast WEBforum
Other => General Topics => Topic started by: REDACTED on August 31, 2015, 09:16:14 PM
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I have purchased avast to run on my windows computer. When going to setting it is asking for a password. When I enter my password it says its the wrong password. Reset the password and still does not work. Reset again same thing. I need to get to settings to allow google chrome for my school work. How can I get it to accept a password?
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Did you actually set a password 'in the program' to protect the avast program settings ?
If you didn't, you have a corrupt installation resulting it believing a password has been set and is required.
I don't have a password set in my version of avast free, so I don't know if this Reset password that you are talking about is actually in the program. Even if it were, any reset password function that I have come across, requires that you first input the old password to prevent someone else changing your password.
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The reset password is like I forgot my password and requires an email verification. I verified my email via email sent to me via avast and then used the link in the email to reset the password.
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Also this is not the free version I paid for this
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The reset password is like I forgot my password and requires an email verification. I verified my email via email sent to me via avast and then used the link in the email to reset the password.
I still don't know if you set a password to protect your avast program settings ?
I still don't know where you are taking this action on resetting the password ?
As I said I haven't seen that before in the avast UI - I have only ever seen this in the my.avast.com account settings and this are completely different. But changing an email address or password in the my.avast.com would normally result in a verification email.
Also this is not the free version I paid for this
That's fine (I have the free version), but as far as password protection of program settings this should be the same.
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Quote from: Casey12 on Yesterday at 09:03:32 PM
Also this is not the free version I paid for this
That's fine (I have the free version), but as far as password protection of program settings this should be the same.
That is correct, exactly the same. I have a simple password set; same for all my installs. I feel that's sufficient, as I have physical control over all of them.