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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on September 04, 2015, 03:10:58 PM

Title: Avast secureline disconnect !!!!
Post by: REDACTED on September 04, 2015, 03:10:58 PM

 >:( :( >:( :(
Each time i connect my vnp, it's disconnected few minutes after......

I want to be safe, i pay for it.... very disapointed  :'( :'( :'( :'(

I will not pay again next year !!

Title: Re: Avast secureline disconnect !!!!
Post by: schmidthouse on September 04, 2015, 05:11:58 PM

Quote from: bfenasse on September 04, 2015, 03:10:58 PM

>:( :( >:( :(
Each time i connect my vnp, it's disconnected few minutes after......

I want to be safe, i pay for it.... very disapointed  :'( :'( :'( :'(

I will not pay again next year !!

Have you tried any/all of the other Server Locations?
Does it happen with all of them around the Globe?

Title: Re: Avast secureline disconnect !!!!
Post by: REDACTED on September 06, 2015, 08:55:17 PM

I've tried some, not all of them.

But, i remember few months ago i did not have this problem.

Am i the only one with this problem ?

For a payant service, i did not think i have to search a server by myself....  :-[ :-[

Thx for your reply.

Title: Re: Avast secureline disconnect !!!!
Post by: Davidek on September 07, 2015, 01:47:49 PM

Hello bfenasse,

Do you remember which servers you were trying to connect to?  We had an issue with one of our providers about a week + back so that might have been the issue.  Could you please try again?

If the problem persists, you can send me your log file found in C:/, Program Data, Avast Software, Avast, Log.  It is the secureline.txt file

Best regards,

Davidek