Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: artamangr on November 24, 2005, 11:53:46 AM
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Hi everyone.
Having updated to the latest vps (VPS 0547-3, 24.11.2005) which added detection of this worm, i almost immediately got notified that QuickTimeStreaming.qtx in C:\Program Files\QuickTime\QTsystem is infected by it. Having the file moved to the chest, apart from QuickTime that stopped working after that also the instant messenger Trillian stopped working (it seems strange regarding trillian, but since last night -when it was working properly- i didnt add any software or anything...i just boot this morning the laptop, antivirus updated, file moved to chest, trillian stopped working...). Also, regarding QuickTime i havent been using it at all (neither i remember seeing it working through any browser) so it seems strange that some of its files got infected.
Can this be a false positive detection case?
I remember a few weeks ago, after an update, adobe32.dll was reported as infected in what turned out to be a false positive.
Thank u in advance for any advise
Cheers!
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QuickTime is into iTunes right now.
You could have a plugin for iTunes into Trillian.
But, as you say, it could be a false positive.
Did you submit the file to Jotti or VirusTotal for analysis?
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QuickTime is into iTunes right now.
You could have a plugin for iTunes into Trillian.
But, as you say, it could be a false positive.
Did you submit the file to Jotti or VirusTotal for analysis?
Sorry, but i ve never done that before..do i just have to use the option in the virus chest 'email to alwil software'?
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Hi,
I have the same problem like you. It just happened after the daily update of avast!
I turned avast off now and everything works fine again!
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The problem should be fixed now.
Sorry for the troubles.
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Yep,
everything works now :)
thanks
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I just got the same detection. My VPS file just updated to 0547-3, 24.11.2005. Should I mark the QuickTimeStream.qtx file as safe?
Cheers!
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Invoke a VPS update - 0547-4 was released a while ago.
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Invoke a VPS update - 0547-4 was released a while ago.
Great, thanks for that, igor :)
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I'm sorry but I didn't move QuickTimeStreaming.qtx to chest, but deleted it.
I know now we can simply use iTunes and Quicktime by taking it back from chest 'cause the latest version no longer detects QuickTimeStreaming.qtx, but How can I do without QuickTimeStreaming.qtx?
I already tried to install iTunessetup.exe again, but after installing, iTunes still shows error, and I can't even uninstall Quicktime from my PC. :-\
thanks
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How can I do without QuickTimeStreaming.qtx?
I can send the file to your email if you want...
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oh, it got solved.
Deleting Quicktime folder, I could uninstall Quicktime.
thx :D
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How can I do without QuickTimeStreaming.qtx?
I can send the file to your email if you want...
Thanks but no thanks now;)
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Thanks for updates, now quicktime works perfectly again.
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No, unfortunately I can't get it fixed. I've been trying to re-install iTunes/QuickTime many times since yesterday when I deleted the qtx file on Avast request. I've also updated the VPS to no avail.
Everything seem to go well as iTunes gets installed, but QT installation stops displaying error code -3.
To uninstall QT seems pretty difficult as well as it complains that the msi installation file cannot be found.
Any suggestions?
Thanks.
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I have this problem too, got a Trojan put into the virus chest now itunes and quicktime wont work.
I couldn't remove itunes or quicktime using the windows install wizard. I have tried re-installing both software programmes but neither would reload.
Stupidly I have deleted the quicktime folder from the program files directory and I still can't reinstall either itunes of quicktime.
How can I fix this, please help me! ???
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How can I fix this, please help me! ???
If you haven't managed the Windows Registry (did not use Registry Cleaners, etc.) I think you can install these applications in another computer with the same operational system (XP), copy the installed folder to your computer and try to repair the installation (reinstall or uninstall/install).
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Auch, I manage it! ;D
I've been trying by trial and error since yesterday.
After a thorough clean up from all references to iTunes and QuickTime I tried installing QT 7.0.3 stand alone as someone suggested, but it didn't work.
Anyway, I have eventually found an old Quicktime/iTunes installation dating back to September. I think it was in C:\windows\installer, but I can't find it anymore now, so I might be wrong.
I ran QT installer that was there (7.0.2) - OK
Then iTunes 5-something - OK
Now i had an old iTunes in need OS a security update...
Worked with it for a short while - OK - Nice.
Out and in again in windows xp.
Installed on top of the old files the last iTunes setup. It complained again about the -3 error while installing QT 7.0.3, but after that it said it was all well.
In fact I have my iTunes alive and kinkin' - at last! ;)
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My Avast detected a "Trojan" virus which I asked it to delete. Since then my iTUnes and QT do not open and give me the message "xxxxx has encountered a problem and needs to shut down" etc. I have tried re-installing iTunes but to no avail. I cannot uninstall QT however. I get the message "Error Number 0x80040707. Description DLL function call crashed:QTInstallcode.QuicktimeuninstallProc". Now I am no techie and I need help PLEASE. Is this a problem with Avast ? I have only had it for a little while.
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Please, please, please help. I am suffering from the same problem. I deleted the file instead of sending it to the chest and now my i-tunes wont work, nor will my quicktime. I cannot uninstall quicktime and when i re-install i-tunes it does not help either. Please tell me it can be fixed, I feel helpless.
Thanks,
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Tony, boehm, if you haven't touched anything, getting QuickTimeStreaming.qtx back in place should do the trick.
However, if you deleted it, the only thing is to get it from someone, but if you've deleted folders and/or uninstalled QT or iTunes I can suggest only what I've done as described on my previous message. I can't say for sure if that will help you too, I'm afraid.
Let us know.
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Hi
I've tried all the suggestions above and nothing will get itunes working again. I've spent nearly five hours trying everything I can think of to fix it. All I get on starrting itunes is the Microsoft error message screen. Any help or advice greatly appreciated otherwise I may have to jump out the window. Thanks.
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Hello
I have the same problem with iTunes and QTime....
Please send me this e-mail tooo
Thank you
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I've found a fix :-) (for me anyway)
Download the stand-alone player of Quicktime at the following location (Windows). Itunes works perfectly after this:
http://www.apple.com/quicktime/download/standalone.html
NB Downloading itunes with quicktime does not fix the error.
Hope this helps someone.
Thanks!
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Can't get any of the suggested repairs to work, an other ideas, anyone? ???