Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: adpete052 on September 13, 2015, 04:06:43 PM

Title: Clean up
Post by: adpete052 on September 13, 2015, 04:06:43 PM
Windows 10 reports Avast Clean up as an INCOMPATIBLE program!! That could be why everyone is having trouble. I have a subscription but can't use it. When will cleanup get with the program? >:(
Title: Re: Clean up
Post by: Lisandro on September 13, 2015, 04:20:36 PM
Can you post a screenshot of the Windows 10 incompatibility message?
I'm running Windows 10 and Avast Cleanup is working as it should...
Title: Re: Clean up
Post by: adpete052 on September 14, 2015, 02:38:23 AM
I cannot as it is in pdf format which you will not accept.
Title: Re: Clean up
Post by: CraigB on September 14, 2015, 09:59:40 AM
Open the pdf and take a screen shot or use the snipping tool.
Title: Re: Clean up
Post by: adpete052 on September 14, 2015, 03:17:49 PM
It appears to be working properly now as Windows 10 has put the program into Win 7 compatibility mode. You have to do this manually as cleanup is not Win 10 compatible.
Title: Re: Clean up
Post by: adpete052 on September 14, 2015, 03:44:38 PM
PNG File as attached.
Title: Re: Clean up
Post by: Brandon Devers on September 20, 2015, 01:10:43 PM
The problems keep mounting for Cleanup. I wish they had offered a free trial of the program before buying it.
Title: Re: Clean up
Post by: schmidthouse on September 20, 2015, 05:44:50 PM
The problems keep mounting for Cleanup. I wish they had offered a free trial of the program before buying it.

An absolute, definite improvement from Grimefighter.
Title: Re: Clean up
Post by: adpete052 on September 22, 2015, 01:45:23 PM
Yes, I agree but it's not quite there yet. Why, as the previous poster noted, do they not offer a trial period?
Title: Re: Clean up
Post by: schmidthouse on September 22, 2015, 05:08:16 PM
Yes, I agree but it's not quite there yet. Why, as the previous poster noted, do they not offer a trial period?

I don't know, but good question
I am just a user of Avast and can't speak for Avast.
You could contact them directly and ask.
Also read information here:https://www.avast.com/faq.php?article=AVKB211 (https://www.avast.com/faq.php?article=AVKB211) :)
Title: Re: Clean up
Post by: Brandon Devers on November 30, 2015, 02:18:32 PM
Yes, I agree but it's not quite there yet. Why, as the previous poster noted, do they not offer a trial period?
Glad to see we are on the same page.