Avast WEBforum

Business Products => Avast Business => Cloud Management Console & Clients => Topic started by: REDACTED on September 18, 2015, 03:34:57 AM

Title: Sending Messages to Devices
Post by: REDACTED on September 18, 2015, 03:34:57 AM
Hi there,
I'm just playing with different settings and see there is an option to create a task to send a message to devices. I've tried doing a few as a test however the task just gets stuck as 'Pending' and no message goes through. Is there something I should be doing different here?

Thanks,
Title: Re: Sending Messages to Devices
Post by: REDACTED on September 23, 2015, 12:35:13 PM
I haven't used the feature much myself, but when I tested I found it took a few minutes for the message to come through.

Are you testing to the same device or different devices?  What Windows version?  Do you have a company firewall or just desktop firewalls etc?

Title: Re: Sending Messages to Devices
Post by: Lukas Mizoch on October 21, 2015, 12:41:18 PM
Hello, any progress in this case?

I tried this function on two computers with Windows 10, but no messages ever arrived. :(
Title: Re: Sending Messages to Devices
Post by: REDACTED on November 07, 2015, 02:23:09 PM
i've tried it and it takes (a very long) while to show up. Approx. 30 minutes.
Title: Re: Sending Messages to Devices
Post by: Eddy on November 07, 2015, 02:26:02 PM
It can indeed take a while before a task is performed.
I've seen it happen with delays up to two(!) days.