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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on September 19, 2015, 02:42:03 PM

Title: Avast v 7 unable to update virus definitions
Post by: REDACTED on September 19, 2015, 02:42:03 PM
I'm using Avast v 7 on XPpro with no problems until this week. Avast is set to auto update the virus definitions every day, but now gives  this error message:-

'Not enough storage for this command' then aborts.

Why is this now happening, & how to fix it?

Thanks for any help.

Niloc

Title: Re: Avast v 7 unable to update virus definitions
Post by: REDACTED on September 19, 2015, 05:53:19 PM
Ditto, as above. "Not enough storage to process this command"....3GB RAM, more than 200GB HDD free space. Only solution that I found was to reinstall Avast free v7.0.1474

I know it is an old version and no longer supported (still gets VPS updates), but I wish to stick with it.

Is it something to do with the delivery of updates for this version? Streaming updates are fine.
Title: Re: Avast v 7 unable to update virus definitions
Post by: Para-Noid on September 19, 2015, 06:11:30 PM
If I remember correctly v7 or earlier will no longer receive any vps updates.
Only v8.0 or later will receive vps updates. I would suggest updating to at the very
least v2015.
Title: Re: Avast v 7 unable to update virus definitions
Post by: REDACTED on September 19, 2015, 06:14:44 PM
After reinstalling v7.0.1474 as above I am still getting updates at present. latest 150919-0

I understand that v7 and v8 are no longer supported but will continue to receive vps updates....as per this announcement.

https://blog.avast.com/2015/05/06/support-for-older-avast-windows-consumer-version-will-end/
Title: Re: Avast v 7 unable to update virus definitions
Post by: DavidR on September 19, 2015, 07:41:05 PM
Quote from: Para-Noid on September 19, 2015, 06:11:30 PM
If I remember correctly v7 or earlier will no longer receive any vps updates.
Only v8.0 or later will receive vps updates. I would suggest updating to at the very
least v2015.

That is incorrect if my memory isn't failing me.

Old program versions aren't supported, e.g. they won't get any program updates, but the VPS updates should still be supported, as mentioned.
Title: Re: Avast v 7 unable to update virus definitions
Post by: abruptum on September 19, 2015, 08:29:58 PM
My friend has the same problem (Avast 7,Windows XP SP3), so he manually updates definitions.

https://www.avast.com/download-update

Streaming updates are working fine.
Title: Re: Avast v 7 unable to update virus definitions
Post by: REDACTED on September 19, 2015, 09:48:56 PM
Quote from: abruptum on September 19, 2015, 08:29:58 PM
My friend has the same problem (Avast 7,Windows XP SP3), so he manually updates definitions.

https://www.avast.com/download-update

Streaming updates are working fine.

That is one solution, but it is a fair size chunk to download (200MB +).....Reinstalling worked for me, I don't know if  the problem is caused by one particular update or not, but since reinstalling all is now OK again...Up to 150919-1 now.
Title: Re: Avast v 7 unable to update virus definitions
Post by: DavidR on September 19, 2015, 10:55:26 PM
Quote from: abruptum on September 19, 2015, 08:29:58 PM
My friend has the same problem (Avast 7,Windows XP SP3), so he manually updates definitions.

https://www.avast.com/download-update

Streaming updates are working fine.

I don't know why he should be hanging on to avast 7 when the OS can run the latest avast version.

Aside from the obvious if XP Pro SP3 can run the latest version, those helping on the forums have less and less experience of the older versions. So when you come to the forums it is harder to find someone to help find a solution.