Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on September 23, 2015, 06:57:48 PM

Title: White screen on checkout
Post by: REDACTED on September 23, 2015, 06:57:48 PM

When i tried to upgrade to Avast pro it showing white screen on checkout. I repeated the checkout procedure.
But no change...


(http://i62.tinypic.com/2wn331e.jpg)

Title: Re: White screen on checkout
Post by: Rednose on September 24, 2015, 01:47:37 AM

Hi nullchar, welcome to the forum :)

Have you updated to the latest version first ?  https://forum.avast.com/index.php?topic=176600.0
I am not sure if this is ( related to ) your problem, but in previous version(s) there were issues with payment gates.

Greetz, Red,.

Title: Re: White screen on checkout
Post by: Be Secure on September 24, 2015, 07:22:01 AM

Quote from: Rednose on September 24, 2015, 01:47:37 AM

Hi nullchar, welcome to the forum :)

Have you updated to the latest version first ?  https://forum.avast.com/index.php?topic=176600.0
I am not sure if this is ( related to ) your problem, but in previous version(s) there were issues with payment gates.

Greetz, Red,.

Hi Red :) This not a issue of avast! store .My upgrade screen not show white screen.Pls try to repair avast! and pls check your net connection.I am successfully upgraded to AIS2015 in my laptop.But i like avast! free antivirus more so i stick with avast! free on my Pc.

Title: Re: White screen on checkout
Post by: REDACTED on September 29, 2015, 09:48:19 AM

Repaired, updated virus def & program but no change  :(