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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on September 28, 2015, 10:00:58 AM

Title: Can't remove Avast IS with avastclear
Post by: REDACTED on September 28, 2015, 10:00:58 AM
"the stub cannot run installer / updater executable 'C:\Program Files\ Avast Software\ Avast\setup\Sfx\instup.exe' (code 0x3)"
Help please
Title: Re: Can't remove Avast IS with avastclear
Post by: Asyn on September 28, 2015, 10:03:34 AM
- Which version of AIS..?
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: Can't remove Avast IS with avastclear
Post by: REDACTED on September 28, 2015, 10:14:33 AM
- 2014.9.0.2021
- Windows 10 (64)
- No
- No
Title: Re: Can't remove Avast IS with avastclear
Post by: Asyn on September 28, 2015, 10:15:29 AM
Did you run the tool in safe mode..?
Title: Re: Can't remove Avast IS with avastclear
Post by: REDACTED on September 28, 2015, 10:17:07 AM
Yes
Title: Re: Can't remove Avast IS with avastclear
Post by: Asyn on September 28, 2015, 10:19:13 AM
Redownload and try again: https://www.avast.com/uninstall-utility
Title: Re: Can't remove Avast IS with avastclear
Post by: REDACTED on September 28, 2015, 10:21:18 AM
did not help
Title: Re: Can't remove Avast IS with avastclear
Post by: Asyn on September 28, 2015, 10:22:06 AM
Might be a bug, wait for one of the devs and/or submit a ticket: https://support.avast.com/Tickets/Submit
Title: Re: Can't remove Avast IS with avastclear
Post by: Be Secure on September 28, 2015, 11:09:55 AM
"the stub cannot run installer / updater executable 'C:\Program Files\ Avast Software\ Avast\setup\Sfx\instup.exe' (code 0x3)"
Help please
R you try to repair avast! then try https://www.avast.com/uninstall-utility :)
Title: Re: Can't remove Avast IS with avastclear
Post by: REDACTED on September 28, 2015, 11:28:19 AM
"the stub cannot run installer / updater executable 'C:\Program Files\ Avast Software\ Avast\setup\Sfx\instup.exe' (code 0x3)"
Help please
R you try to repair avast! then try https://www.avast.com/uninstall-utility :)

How can i repair my avast?
Title: Re: Can't remove Avast IS with avastclear
Post by: Be Secure on September 28, 2015, 11:37:34 AM
"the stub cannot run installer / updater executable 'C:\Program Files\ Avast Software\ Avast\setup\Sfx\instup.exe' (code 0x3)"
Help please
R you try to repair avast! then try https://www.avast.com/uninstall-utility :)

How can i repair my avast?
Go to control panel>click uninstall a program> click avast! internet security>and then click on Repair option then restart your pc few times and then run avast!clean.
Title: Re: Can't remove Avast IS with avastclear
Post by: REDACTED on September 28, 2015, 12:07:42 PM
When i click delete avast IS in control panel, i see a message in my task bar
"you can not run this application on this computer
avast does not work in this windows version
"
Title: Re: Can't remove Avast IS with avastclear
Post by: Be Secure on September 28, 2015, 12:18:29 PM
When i click delete avast IS in control panel, i see a message in my task bar
"you can not run this application on this computer
avast does not work in this windows version
"
You have a VERY old version of avast! IS2014.That does not support windows10,Pls update your avast! program version to new version AVAST 2015 R4 (build number 2015.10.3.2233) from this link:http://files.avast.com/iavs9x/avast_internet_security_setup.exe
Title: Re: Can't remove Avast IS with avastclear
Post by: REDACTED on September 28, 2015, 12:31:51 PM
After i run the app from your link, i see the error from my first post and the message from my last post ))
Title: Re: Can't remove Avast IS with avastclear
Post by: Be Secure on September 28, 2015, 12:38:10 PM
After i run the app from your link, i see the error from my first post and the message from my last post ))
Pls see#12 reply and update your program.What app from my link you talking about?And see the blog post of avast! https://blog.avast.com/2015/05/06/support-for-older-avast-windows-consumer-version-will-end/