Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 06, 2015, 10:39:32 PM

Title: Avast problems connecting to internet
Post by: REDACTED on October 06, 2015, 10:39:32 PM

Something happened with my paid Avast Premier in the last couple days that is causing me to not be able to connect to internet.
I tried about everything but the only I could connect was disabling Avast.
What's my solution?

Title: Re: Avast problems connecting to internet
Post by: DavidR on October 06, 2015, 11:20:52 PM

What is the build number of your avast premier, the latest is 2015 10.4.2233 ?
What is your operating system ?
What is the error message that you are getting ?
Can you briefly state what you have tried ?

Disabling avast completely is the last thing you want to do. First try the lessor options until we find a balance, open the avastUI > Settings > Active Protection > Web Shield - Customize - uncheck the HTTPS Scanning option and see if that works. Stop the Web Shield leave it stopped for a while and then start it again (for the change of settings to be applied).