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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on October 09, 2015, 11:54:50 AM

Title: Secure Line VPN keeps disconnecting
Post by: REDACTED on October 09, 2015, 11:54:50 AM

I have used Securline VPN for nearly a year with no problems. But today, it has disconnected and I've had to reconnect it 6 times. This is unacceptable. I want the security when I'm online. I have no idea what is causing it. Also, there has been three times today that when I tried to manually reconnect, I've gotten the message that it was unable reconnect and to check my Internet connection, which is working just fine. Also, for the past several days, the VPN has connected only to "nearest location" without naming a particular city, as it usually does. I don't know if this could have anything to do with this or not. I have attached my log file to give you necessary information. Thanks.

Title: Re: Secure Line VPN keeps disconnecting
Post by: REDACTED on October 09, 2015, 12:46:28 PM

Oh, yea, when I get the message that the VPN can't connect, it also says to check my internet connection, which is working just fine.

Title: Re: Secure Line VPN keeps disconnecting
Post by: schmidthouse on October 09, 2015, 05:33:04 PM

VPN Services are always suseptible to 'Server Issues'.
Have you tried any/all of the OTHER Server locations?