Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 13, 2015, 03:56:33 AM

Title: New license key not working. format incompatible
Post by: REDACTED on October 13, 2015, 03:56:33 AM

Hi!
I have a real problem with the free version and the license key.
I have 3 offline computer with I register manually using the license key.
It's appear that the new license key format is xxxxx-xxx where the old one looks like xxxx-xxxx-xxxx.
How can I register? I tried to reinstall Avast, but no success. the old format is still requested.

Thanks

Title: Re: New license key not working. format incompatible
Post by: Be Secure on October 13, 2015, 04:05:49 AM

Which version of avast!?
What is the OS?

Title: Re: New license key not working. format incompatible
Post by: Eddy on October 13, 2015, 03:29:18 PM

There is a limit on the amount of times you can use the license key.
If I recall correctly it is three times.

You need to use the license file, not the key.

This has been explained before.
Please (re)search before posting.