Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on October 14, 2015, 08:51:29 AM

Title: My Cleanup license in my account won't work.
Post by: REDACTED on October 14, 2015, 08:51:29 AM

 Good days.
 I had to install my Avast again and when I tried to activate my Avast Cleanup license it just processes but never finished the job. It's taking forever. Could you give me a way to settle this problem? Or perhaps send my registration key once again please? Not the code for Avast itself but for 'Avast Cleanup'.

 Thank you.

Title: Re: My Cleanup license in my account won't work.
Post by: Asyn on October 14, 2015, 09:17:20 AM

Try: https://www.avast.com/faq.php?article=AVKB205

Title: Re: My Cleanup license in my account won't work.
Post by: Endt on October 14, 2015, 05:46:03 PM

Hello,

i have sent you your Activation Code.
Thank you,
B

Title: Re: My Cleanup license in my account won't work.
Post by: REDACTED on January 05, 2016, 12:54:44 AM

My Avast cleanup also won't validate. I have 2 licenses but neither work, when I enter the code I was given it says the code has been used to many times. Please help

Title: Re: My Cleanup license in my account won't work.
Post by: Eddy on January 05, 2016, 12:57:47 AM

Quote

it says the code has been used to many times.

The activation code can only be used a limited amount of times. You need to use the license file or activate CleanUp though your account as explained in the FAQ on the avast website.

Title: Re: My Cleanup license in my account won't work.
Post by: REDACTED on January 05, 2016, 03:21:25 PM

When I click "use this license" nothing happens. The button becomes striped but nothing more happens. And when I resend the license file and try to use that, it just claims that there is no valid license in the file.

Title: Re: My Cleanup license in my account won't work.
Post by: Asyn on January 05, 2016, 03:30:31 PM

Quote from: Geburah on January 05, 2016, 03:21:25 PM

When I click "use this license" nothing happens. The button becomes striped but nothing more happens.

Follow the link in Reply #1.

Title: Re: My Cleanup license in my account won't work.
Post by: REDACTED on January 05, 2016, 03:34:36 PM

I have no activation code since I bought GrimeFighter. And I tried everything here: https://www.avast.com/faq.php?article=AVKB225 !

Title: Re: My Cleanup license in my account won't work.
Post by: Asyn on January 05, 2016, 03:38:02 PM

Contact support: https://support.avast.com/support/tickets/new