Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 15, 2015, 11:21:27 AM

Title: cant scan some files
Post by: REDACTED on October 15, 2015, 11:21:27 AM

hey guys,

i have downloaded a music album from a old friends online cloud. people can put things on and people can download. well i downloaded the music.... but i when i try too scan the file it says: some files couldnt be scaned.... when i look into the details: error, the files are protected by password (42056) what does it mean ? i never had avast couldnt scan something. the guy who uploaded it is not responding. or say nothing wrong with the file... i should just open it or i just remove? i wanted too use the music for a video montage.

Title: Re: cant scan some files
Post by: Pondus on October 15, 2015, 11:59:47 AM

The most frequently asked question so lots of info if you forum search

Also read this.  https://blog.avast.com/tag/scan-files/

Title: Re: cant scan some files
Post by: REDACTED on October 15, 2015, 02:11:58 PM

wel i opend them, needed a different program too open it. the program i needed was linked too a website what avast block cause virus alert. scanned my pc but all oke. thanks guys