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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Beta - Avast => Topic started by: bob3160 on October 17, 2015, 03:00:53 PM

Title: Password Feature
Post by: bob3160 on October 17, 2015, 03:00:53 PM
Selecting "See premium features" freezes Avast:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1445086657968-24431.png)
(http://www.screencast-o-matic.com/screenshots/u/Lh/1445086822052-65564.png)
The only way out is a reboot of the system.


Title: Re: Password Feature
Post by: bob3160 on October 17, 2015, 03:12:40 PM
Update:
Windows Start menu was not usable.
Used Windows and X key to attempt a reboot.
Received the following error message:
CWNPTransportmpl
Password
Preventing a restart.
Close anyway or Cancel


I opted for close anyway. Back to normal after the restart.
Title: Re: Password Feature
Post by: bob3160 on October 17, 2015, 03:16:13 PM
Looks like it's time for a repair.
(http://www.screencast-o-matic.com/screenshots/u/Lh/1445087672210-58742.png)
Title: Re: Password Feature
Post by: bob3160 on October 17, 2015, 03:24:08 PM
Repair doesn't work, simply gets you a white screen with no options.
Already reported here:
https://forum.avast.com/index.php?topic=177876.0 (https://forum.avast.com/index.php?topic=177876.0)
Title: Re: Password Feature
Post by: Martin Kvetko on October 21, 2015, 01:25:03 AM
Beta 3 is freezing with Passwords in 2 situation, well more, but 2 common.
When you are accessing Passwords settings with your vault (password storage) locked and when you try activate One touch login while your vault is locked. We know about that and it is now fixed ready to be released with next beta. If you first unlock the vault and then do such action you should be OK. Note that if this is blocking from further investigation of Avast passwords you may temporarily disable self defense and when you encounter this freeze you may solve it without restarting PC just by killing AvastUI process. I know it is nasty solution, but works