Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 18, 2015, 10:23:41 AM

Title: My Avast isn't work in Avast Antivirus
Post by: REDACTED on October 18, 2015, 10:23:41 AM

As it says, when i try to get on My Avast over the software, it just shows up with the following message:


The online content is unavailable
Please, check your internet connection and try Again.


What to do??

Title: Re: My Avast isn't work in Avast Antivirus
Post by: Asyn on October 18, 2015, 12:07:17 PM

- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Title: Re: My Avast isn't work in Avast Antivirus
Post by: REDACTED on October 18, 2015, 07:59:28 PM

Avast Free Antivirus 2015
Version: 10.4.2233
OS: Windows 10 Pro
It's just Avast Free Antivirus installed and my first installed AV software. No one earlier software is used.

I also have Malwarebytes Anti-Malware Free Edition installed.

But the problem is, (i have 3 computers) that on my Workstation the error is showing. On my Workstation2 and Laptop it Works fine, showing my account in the Avast Software.
And its the same version and Free Edition on all my computers.

Title: Re: My Avast isn't work in Avast Antivirus
Post by: Asyn on October 19, 2015, 07:19:35 AM

Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Title: Re: My Avast isn't work in Avast Antivirus
Post by: REDACTED on October 19, 2015, 12:42:59 PM

It didn't help. By Repair, it just comes with an error 1033 failed to load language or something like that, and then i could click done and reboot.

Avast is still working, but My Avast Account still shows the message

The online content is unavailable
Please, check your internet connection and try Again

Title: Re: My Avast isn't work in Avast Antivirus
Post by: Asyn on October 19, 2015, 12:45:56 PM

See: https://forum.avast.com/index.php?topic=177548.msg1259353#msg1259353

Title: Re: My Avast isn't work in Avast Antivirus
Post by: REDACTED on October 19, 2015, 12:59:40 PM

Oh, i think i fixed it by myself.

When i click Reload, the error still shows up. But everytime i click Reload, i see a Register button in a splitsecond.
Then i tried to be fast, click Reload and then Register. After that, i could select login Again and now it Works fine without problems.

The topic here can be closed. Thanks for fast answering. I will send a ticket if the problem appears Again :)

Title: Re: My Avast isn't work in Avast Antivirus
Post by: Asyn on October 19, 2015, 01:01:29 PM

OK, you're welcome.