Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 20, 2015, 07:19:25 AM

Title: Automatic renewal cancellation after uninstalling the product
Post by: REDACTED on October 20, 2015, 07:19:25 AM

I uninstalled my Avast because of mouse lag problems. I had automatic renewal and have been trying for days to cancel it but can find nothing to allow me to do this. Technical support refused to speak with me about it and would only send me to this site. I keep trying to get to billing information without success. What do I do now?

Title: Re: Automatic renewal cancellation after uninstalling the product
Post by: Asyn on October 20, 2015, 07:24:05 AM

-> https://www.avast.com/faq.php?article=AVKB24#idt_010 (Cancel auto-renewal)

Title: Re: Automatic renewal cancellation after uninstalling the product
Post by: moroni on October 20, 2015, 02:14:59 PM

Hi,

I cancelled it for you.

Moroni

Title: Re: Automatic renewal cancellation after uninstalling the product
Post by: REDACTED on November 23, 2015, 09:02:46 PM

I want to cancel all products i have with you.The reason is i dont  have hp computor any more,and i do not use this e mail address

Title: Re: Automatic renewal cancellation after uninstalling the product
Post by: Eddy on November 23, 2015, 09:07:03 PM

See reply #1

Title: Re: Automatic renewal cancellation after uninstalling the product
Post by: REDACTED on September 12, 2016, 02:13:31 PM

I want to cancel my aut renew on pc clean up as I'm leaving avast

Title: Re: Automatic renewal cancellation after uninstalling the product
Post by: Eddy on September 12, 2016, 02:16:51 PM

Follow the instructions as explained in the FAQ.