Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 29, 2015, 09:57:20 AM

Title: Avast Free Web Shield blocking DNS
Post by: REDACTED on October 29, 2015, 09:57:20 AM

Hello.

I use fully updated Avast Free - 10.4.2233 with 151028-1 definitions.
On fully updated Windows 7 Pro X64.

I have 2 internet connections - WiFi and wired. It is essentially that wired connection 4 times faster.
WiFi works with Web Shield enabled, but wired connection not. Both connections to same router.

Avast Free Web Shield blocking DNS on wired connection.

How can I use wired connection with Web Shield enabled?

2 days ago I submitted ticket but no reply yet. (https://support.avast.com/helpdesk/tickets/11404). Maybe community can help.

(http://i.imgur.com/uQzlnYs.png)
(http://i.imgur.com/ZX4IXuw.png)
(http://i.imgur.com/sSoQ2Bh.png)

Title: Re: Avast Free Web Shield blocking DNS
Post by: REDACTED on October 31, 2015, 12:36:51 PM

Hello.

Yesterday I received response to my case by Technical Support Specialist.

She asked to create report by Avast support tool. So I made it and attached to case.

If solution will be found I will post it here.