Avast WEBforum

Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: tranmed.prueba@gmail.com on November 02, 2015, 07:37:59 PM

Title: ERROR NEW LICENCE
Post by: tranmed.prueba@gmail.com on November 02, 2015, 07:37:59 PM

Hello, When I am buying a license for another of my devices I get this error...

Server Error
Error:
Product data for the product added to the shopping basket is not available. Please accept our apologies for this inconvenience.
Error Number:  CAT_000001

Help please...

Title: Re: ERROR NEW LICENCE
Post by: Filip Havlicek on November 02, 2015, 08:49:58 PM

Hi,

I might be mistaken, but this doesn't look like an error from one of our apps to me. Are you sure we are talking about an Avast app for Android?

Filip

Title: Re: ERROR NEW LICENCE
Post by: Eddy on November 03, 2015, 01:41:16 AM

From where are you trying to get the new license ?

Title: Re: ERROR NEW LICENCE
Post by: moroni on November 05, 2015, 12:01:57 PM

Hello,

Please try using the Google Play directly, rather than our website.

Or even better, try the new AMS 5 :)

Sorry for the inconvenience.