Avast WEBforum
Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Android => Topic started by: patrice58 on November 03, 2015, 10:47:43 PM
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My premium licence does not transfer to the Avast VPN app for Android. I still have the 7 day trial? I have tried the clicking I have a licence in the VPN app but nothing happens.
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Hi,
SecureLine has separate licensing.
Filip
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https://www.avast.com/faq.php?article=AVKB253
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Unfortunately I need help in the transfer of my licence.
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Oh, so it's out already :D
I'm not sure if it won't activate after you trial runs out. I'll check tomorrow. Do you use the same address for your licensing as you have in your profile?
Filip
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Yeah it's the same account. :-)
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So in the future (next year October) what will my subscription pay for?
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I think it will actually get cancelled and you'll have a VPN license for the amount of time that was left (= until next automatic renewal) on your (now cancelled) subscription.
Filip
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Oh right. Ok that's good. If you don't want the VPN subscription can you apply for a pro rota refund?
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I don't think so as we don't have any way to actually send you the refund since all this is managed by Google Play and we don't have actual access to your credit card info etc. At least to my knowledge that is :)
Filip
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Thanks (as always) Filip.