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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Christophe66 on November 03, 2015, 11:11:33 PM

Title: Your Google Play Order Cancellation Receipt from xxxxx
Post by: Christophe66 on November 03, 2015, 11:11:33 PM

Hi

Right now, I've received a message from Google with subject "Your Google Play Order Cancellation Receipt from xxxx" (no spam, no phising) and I dont understand why.  I've not cancelled anything and my licence is still valid till 2017.   

Can you please help ?   Does I need to do something ?

Thanks

Title: Re: Your Google Play Order Cancellation Receipt from xxxxx
Post by: Staticguy on November 04, 2015, 12:35:43 AM

What is your order number/support ticket number? I will drag attention to this and hope one avast team can assist you.

Title: Re: Your Google Play Order Cancellation Receipt from xxxxx
Post by: moroni on November 04, 2015, 05:53:31 AM

Hi Christophe66,

Here is why https://forum.avast.com/index.php?topic=178600.msg1264307#msg1264307  :)