Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: REDACTED on November 22, 2015, 03:11:27 PM

Title: My Avast keeps turning itself off
Post by: REDACTED on November 22, 2015, 03:11:27 PM
Can someone advise me on what to do?
It started yesterday,  I ran my smart scan and it went to 39% finished and got stuck there at Home Security.
I left it alone for around 5 minutes to see if it would change which it did not.
So I canceled and figured I'd try it later on. Then, I turned off my pc to go and do some errands.

Later on I returned to my pc and was browsing around ebay and YouTube and noticed there was a red X on my icon.
I turned it back on and around 2 minutes later it was off again.
This keeps happening, And as a matter of coincidence, It has just turned itself off while I was typing this.

Any suggestions?
Title: Re: My Avast keeps turning itself off
Post by: Eddy on November 22, 2015, 03:28:21 PM
Please post in the correct forum.
This one is for the https://my.avast.com website
Title: Re: My Avast keeps turning itself off
Post by: REDACTED on November 22, 2015, 05:36:07 PM
Sorry for that,
I honestly thought I was asking in the right place. But I did follow your link and found a solution.
I think my Avast is working fine now, Thanks for your suggestion!
Title: Re: My Avast keeps turning itself off
Post by: REDACTED on January 01, 2016, 01:37:49 AM
what's the solution as I'm having the same problem ...the forum link just brings me back here
Title: Re: My Avast keeps turning itself off
Post by: Eddy on January 01, 2016, 01:40:56 AM
A possible solution starts with posting in the correct forum and providing details. ;)