Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: zony on December 04, 2015, 01:02:39 PM

Title: Help me! what's Protection missing.
Post by: zony on December 04, 2015, 01:02:39 PM

Install avast_free_antivirus_setup ver 2016.11.1.2245.
Only select Install：File Protection，Web Shield，Mail Protection，Browser protection.
After installing then restart，display：You are at risk，Some real-time protection is turned off.Click Open and fully resolved, there is no response.
But install avast_free_antivirus  ver11.1.2241.1482,no similar problems.Can not find out what's Protection  missing.
System:windows 8.1 pro X64 with all update,remove ie,outlook.

Title: Re: Help me! what's Protection missing.
Post by: Eddy on December 04, 2015, 01:37:32 PM

Perform a clean installation.
https://www.avast.com/uninstall-utility
https://forum.avast.com/index.php?topic=179656.0

Title: Re: Help me! what's Protection missing.
Post by: bob3160 on December 04, 2015, 02:37:15 PM

Try a Repair of your Avast installation first:
Control Panel > add/remove (Program and Features)> Avast (select Repair)
Once completed, reboot your system.
(If the problem is still there, then follow Eddy's suggestion.)

Title: Re: Help me! what's Protection missing.
Post by: zony on December 05, 2015, 03:30:40 AM

Two ver installed Perform a clean installation.

Title: Re: Help me! what's Protection missing.
Post by: Rednose on December 05, 2015, 03:40:18 AM

Hi zony :)

I am not sure if I understand your answer.
Is your issue solved now ?

Greetz, Red.

Title: Re: Help me! what's Protection missing.
Post by: zony on December 05, 2015, 06:05:56 AM

All clean installation. Now I use avast_free_antivirus  ver11.1.2241.1482.
I think this is a bug.

Title: Re: Help me! what's Protection missing.
Post by: Asyn on December 05, 2015, 06:13:37 AM

First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://www.avast.com/faq.php?article=AVKB11#artTitle

Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

Title: Re: Help me! what's Protection missing.
Post by: zony on December 05, 2015, 08:45:23 AM

My clean installation：
1.install windows 8.1 pro x64 with update to c:\,then restart pc to winpe, run gimagex  make a wim backup.
restart pc to windows 8.1.install comodo firewall,then install avast_free_antivirus  ver11.1.2241.1482.
restart pc. all worked ok.
2.restart pc to winpe, format c: (windows8.1),then run gimagex apply backup wim to c:restart pc to windows8.1,install comodo firewall,then install avast_free_antivirus  ver11.1.2245.1482.
restart pc. The aforementioned problems encountered。

Title: Re: Help me! what's Protection missing.
Post by: Asyn on December 05, 2015, 09:27:09 AM

Could you post a screenshot..!?

Title: Re: Help me! what's Protection missing.
Post by: Eddy on December 05, 2015, 09:51:11 AM

The problem seems to be Comodo.
I suspect it is not only installing their firewall, but also parts of their av, and that conflicts with avast.
Get and use a other firewall.
Best is a hardware firewall.