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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on December 06, 2015, 06:04:13 PM

Title: license cancelled
Post by: REDACTED on December 06, 2015, 06:04:13 PM

Hi all,

recently (last month) I ve bought after some time before 5 days to license end, my license was cancelled and money send back.
I would like to know why was it cancelled. PLease advise

Here is the message I received from AVAST:


We herein confirm, that refund of Avast SecureLine PC - 1 user, 1 month, Order No.12018895447 had been sucessfully processed.
Your payment will soon be returned back to your account.

Please note that as a result of your refund, your Avast SecureLine PC - 1 user, 1 month license had been disabled.
The only way to rectify this issue is to purchase another license key.

We strongly recommend that you obtain alternative protection as a matter of urgency
to protect your computer from current and future virus / malware threats.

Best regards,
AVAST Software s.r.o.

Title: Re: license cancelled
Post by: schmidthouse on December 06, 2015, 06:22:54 PM

Contact Avast support: 
 http://support.avast.com (http://support.avast.com) > Scroll down, Submit a Support Ticket and explain your issue in detail. :)