Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 07, 2015, 01:17:03 AM
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hey there support, need help from you.. I cant upgrade, reinstall, remove AVAST because this annoying error: The stub cannot run installer/updater executable c:\program files\avast software\avast\setup\sfx\avast.setup (code 0x3)
I tried everything, please help
thanks
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Tried this .... avast uninstall utility https://www.avast.com/faq.php?article=AVKB10#artTitle
then try a new install
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already tried, same error: The stub cannot run installer/updater executable c:\program files\avast software\avast\setup\sfx\avast.setup (code 0x3)
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- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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everything in attached log bro
- no other security sw
- no other AV before avast
thanks
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And the problem...
I see 5(!) av's that are/where on the system.
https://blog.kaspersky.com/multiple-antivirus-programs-bad-idea/2670/
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cmon guys please be more specific how can I upgrade avast, I want purchase new licence but I cant do anything
what other AVs, just installed malwarebytes (because my avast licence expired and avast tells me that my pc is unprotected)
thanks
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I see (parts of) McAfee, Windows Defender, AVG, ESet and avast
Delete everything from them using the specific tools/instructions for each of them.
http://www.ache.nl
If the tools worked or not...
Delete everything that is still there from the av's manually.
Folders, files and registry entries.
After doing so, perform a clean installation of the latest avast version:
https://forum.avast.com/index.php?topic=179855.0
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How to Successfully Install Avast http://goo.gl/VLXde (http://goo.gl/VLXde)
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guys nothning helped :/ I just used av remover and remove mcafee windows defender avg and eset and stil same error
whn I want use avastcleaner.exe = The stub cannot run installer/updater executable c:\program files\avast software\avast\setup\sfx\avast.setup (code 0x3)
any other tips please?
thanks
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Did you also removed "leftovers" manually as I suggested ?
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yes everything I found and can be related to those AVs and still same error :/
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Did you also removed all folder, files and registry entries from avast ?
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no manually not, I want use official AVAST remover, thats the point of this thread
(some parts of avast still running in background: AvastSvc.exe, afwServ.exe)
thanks
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no manually not, I want use official AVAST remover, thats the point of this thread
(some parts of avast still running in background: AvastSvc.exe, afwServ.exe)
thanks
Not if you used the aswclear tool. ???
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aswclear and avastclear.exe is the same right?
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First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://www.avast.com/faq.php?article=AVKB11#artTitle
Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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guys this is the same all over again, I CANT RUN YOUR UNINSTALL UTILITY BECAUSE OF THIS: The stub cannot run installer/updater executable c:\program files\avast software\avast\setup\sfx\avast.setup (code 0x3)
thanks
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Did you run it in safe mode..!?
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of course bro
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Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle
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As I said, if a uninstaller is not working you will need to remove things manually.
Unless you want to stay stuck and not want to move forwards.
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ok lets do this Eddy thanks
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btw do you have a list of all AVAST locations?? ie folder, registry etc thanks
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nevermind, this is the best and final solution for this thread aka forget oficial remover
"you will need to remove things manually."
thanks everyone