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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: REDACTED on December 18, 2015, 10:40:08 PM

Title: Firewall
Post by: REDACTED on December 18, 2015, 10:40:08 PM
Cannot turn Firewall on.

Neither can I delete programs from program list.
Avast on worked after safe start reboot.
Title: Re: Firewall
Post by: Eddy on December 18, 2015, 11:56:59 PM
Without having any information, I have to guess here.
You don't have ASP installed but a consumer version of avast.

If that is so, perform a repair of avast.
If that doesn't solve it, perform a clean installation of avast.

Please (re)search, before posting.
This has been explained many times already.
Title: Re: Firewall
Post by: REDACTED on December 19, 2015, 03:45:54 AM
I have windows 7
This is a clean reboot installation. Avast gave me a screen that said Avast was not functioning, they said do a clean reboot.
NOW, Avast settings say Firewall is on, AVAST keeps alerting me Firewall is NOT ON.
How do you clean.
While typing this I got a warning my computer is at risk.
I paid money so I would not have deal with this type item.
I tried fixing this with live chat but the code they sent me was repeatedly rejected.

I am sorry if I annoyed you, if you wish I can cancel the subscription and go else where, it can't get much worse, no wait, I cannot uninstall anything so it can get worse.
I also lost my YAC.
Title: Re: Firewall
Post by: Asyn on December 19, 2015, 06:42:34 AM
- Which server product are you using..?
- Which version..?
Title: Re: Firewall
Post by: REDACTED on December 19, 2015, 07:41:16 PM
- Which server product are you using..?
- Which version..?
Here is everything I can give you.

Toshiba laptop -- piece of dung by my opinion.
This is a home laptop not connected to any other computer
This computer is not a business computer nor is it ever used for that.
Charter is is our internet service though I use Centurylink e-mail.
Windows 7 Home Premium
Fully updated Windows two days ago
IE 11
Firefox updated today
New Avast install two day ago.
I have managed to reinstall YAC.
I use paid CCleaner, which I am thinking was a mistake as problems started way back switching from the free one last year.
If I cannot delete through CCleaner, I know something is amiss. If I cannot delete through Windows, something is very wrong.
Windows security found no problems but Avast is my main system for security but I have found in the past that just because one service says all is well that may not be true.

When this started approx. five days ago, I could not open security installed or new downloads, or delete anything. I do not know if I can delete now as Chromium is the only item I would delete but I  normally keep it just because I can.

The problem happened on Firefox, Internet Explorer . When I tried Chromium it did not function so I deleted  it or thought I did, Chromium five days ago.
I did a computer restore, as that has fixed problems in the past but that brought Chromium back. It restored back to Dec.9 and nothing worked even after that.
I checked and my computer is setup to receive remote assistance.
The safe start reboot seems to have fixed most but the fact that the Avast Firewall shows as being on and Avast keeps telling me it is not is annoying and a bit worrisome.

Some times, on some sites, not always the same one, rather than getting the web page, I get the programming language used to set-up the page.
That stopped about a year ago but now is back.
Title: Re: Firewall
Post by: Asyn on December 19, 2015, 08:53:03 PM
You're in the wrong section, post here: https://forum.avast.com/index.php?action=post;board=2.0
Title: Re: Firewall
Post by: REDACTED on January 03, 2016, 11:04:11 PM
Hy guys,i have the same problem with the firewall .From 1-2 weeks AVAST keep warning me about firewall .Don't work to turn on...What i should do?It is possible that someone tryed to hack my pc?
Dows is the details of my Avast version

Virus definition:
 -Current version: 160103-1
 -Release date:  1/3/2016
 -Connection : Connection established
 -Latest update received 1/3/2016
  Automatic update

PROGRAM :
 -Curent version 11.1.2245
 -Release date:12/1/2015
  Automatic update
Title: Re: Firewall
Post by: Asyn on January 03, 2016, 11:13:08 PM
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.