Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 21, 2015, 08:39:52 AM

Title: Avast blocked a secure website: help.metrilo.com Could you please check.
Post by: REDACTED on December 21, 2015, 08:39:52 AM

Hello,

My avast blocked the following website: http://help.metrilo.com/ and I had to manually ignore it from the block list. The thing is that the website is  completely secure.

I checked the website with:
http://zulu.zscaler.com/submission/show/7f8954e3cd9a99fc62fd8f7c57503903-1450680931

&

https://www.virustotal.com/en/url/70bef5db65add203f4a34c34ac1a2859755b318a354fa4a4bae5e96391b96fef/analysis/1450681235/

There are no threads detected. I am really wondering where the problem came from?

Title: Re: Avast blocked a secure website: help.metrilo.com Could you please check.
Post by: Asyn on December 21, 2015, 08:44:15 AM

-> https://sitecheck.sucuri.net/results/help.metrilo.com/

You can report a suspected FP here: https://support.avast.com/support/tickets/new?form=3

Title: Re: Avast blocked a secure website: help.metrilo.com Could you please check.
Post by: Eddy on December 21, 2015, 01:53:48 PM

1]
VirusTotal (as you can read on their website as well as in many posts here) doesn't scan websites.

2]
I can open the site without a problem with all shields enabled.

3]
Completely secure?
Come on... They aren't even using a secured protocol (TLS/SSL)
And besides that, no website/server is ever 100% because it is just not possible to do so.
And there is this security issue :
http://retire.insecurity.today/#!/scan/705d8ccb78c1d74123e8c576d045bcd0a03d7e352bc792513c26c38bf6757715

Title: Re: Avast blocked a secure website: help.metrilo.com Could you please check.
Post by: REDACTED on December 21, 2015, 09:11:45 PM

Thanks for the answers guys!

Title: Re: Avast blocked a secure website: help.metrilo.com Could you please check.
Post by: Asyn on December 22, 2015, 05:49:30 AM

You're welcome.