Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: catlin_mc on December 24, 2015, 04:30:36 AM

Title: Firewall won't turn on?
Post by: catlin_mc on December 24, 2015, 04:30:36 AM
Since yesterday I've had an apostrophe over my Avast tab in the toolbar, when I click on the tab Avast opens up and tells me Avast Firewall is turned off, when I tell it to resolve the problem it tells me it can't.
Could someone tell me what may have caused this and how I can fix it please.
Thanks

I guess I should add that I'm using Avast Premier
Title: Re: Firewall won't turn on?
Post by: schmidthouse on December 24, 2015, 05:04:02 AM
Please try a 'Repair' of your Avast installation.
REPAIR and RESET Avast Installation

https://www.avast.com/faq.php?article=AVKB204 (https://www.avast.com/faq.php?article=AVKB204)
Title: Re: Firewall won't turn on?
Post by: catlin_mc on December 24, 2015, 11:42:24 AM
I tried following the tasks from the link, but when I clicked the win + x keys nothing happened.
So I've just reinstalled Avast Premier and everything is back to where it should be.
Thanks for your advice though, I'm just wondering where this problem came from, it's such an unusual thing to happen as I've never had any problems before.
Thanks again :D
Title: Re: Firewall won't turn on?
Post by: schmidthouse on December 25, 2015, 12:08:51 AM
You're welcome.
Issues can appear at times that are caused by some form of corrupted installation files.
Doing a Reinstall of Avast acted as a 'Repair'  ;)