Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: REDACTED on December 24, 2015, 09:22:55 AM

Title: Avast Web Security 2015 blocks my EYETV Software from Elgato
Post by: REDACTED on December 24, 2015, 09:22:55 AM

Avast Security 2015 has 3 modules: Mail, data-files and web-security. the last module blocks my tv software eyeTV - what can I do but deactivation?

Title: Re: Avast Web Security 2015 blocks my EYETV Software from Elgato
Post by: REDACTED on December 31, 2015, 08:01:36 AM

No answers - not even from avast colleagues - very disappointing.

Title: Re: Avast Web Security 2015 blocks my EYETV Software from Elgato
Post by: Milos on December 31, 2015, 10:37:21 AM

Hello,
can you provide some link to download the SW to reproduce the issue? Is there some Avast's message? Screenshot can help.

Milos

Title: Re: Avast Web Security 2015 blocks my EYETV Software from Elgato
Post by: Eddy on December 31, 2015, 01:51:36 PM

Quote

Avast Security 2015

That is a old avast version.
I suggest to perform a clean installation of the latest version and see if the problem still exist.

Please have some patience.
There are holidays and many people do have things to do in their own life.

EDIT:
Sorry didn't noticed this is the mac forum, my mistake :-[

Title: Re: Avast Web Security 2015 blocks my EYETV Software from Elgato
Post by: REDACTED on December 31, 2015, 02:18:35 PM

Dear Milos,

the software ist not free. You would need a key to activate it.

https://www.elgato.com/de/eyetv/eyetv-3/support

You would also need hardware to get it work - in my case a Netstream 4C. Result on all my macs is: I have to deactivate web-security or it does not work.

Best regards