Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 28, 2015, 10:21:39 PM

Title: Dear avast (?)
Post by: REDACTED on December 28, 2015, 10:21:39 PM

I am now trying do disable my subscription, I switched over to Norton.
It seems this is unavailable for me because my email ends in @luukku.com  (???)
I USE THIS TO SIGN IN, HOW IS THIS POSSIBLE??


I am being forced to pay for this product which I no longer wish to be using, and there is no way for me to terminate this automated subscription of the product.? this seems very interesting.

Title: Re: Dear avast (?)
Post by: Pondus on December 28, 2015, 10:23:54 PM

Quote

I am being forced to pay for this product which I no longer wish to be using, and there is no way for me to terminate this automated subscription of the product.? this seems very interesting.

https://forum.avast.com/index.php?topic=168108.msg1279439#msg1279439

Title: Re: Dear avast (?)
Post by: REDACTED on December 28, 2015, 10:26:40 PM

Okay, more info coming up.

I purchased this online from Avast, not from a distributor of the product.

I can sign in with my order number and password, but when I try to disable the subscription it says my email is invalid.?

Title: Re: Dear avast (?)
Post by: REDACTED on December 28, 2015, 10:30:26 PM

and now it suddenly switched over to disabled, well problem solved.