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Business Products => Archive (Legacy) => Avast Business => USA Education Products => Topic started by: REDACTED on December 29, 2015, 11:06:16 AM

Title: Changing the email for managing the license
Post by: REDACTED on December 29, 2015, 11:06:16 AM

I'm leaving our school and turning over the IT administration to another person.  The license was established with my email address.  I've added a more generic "administrator" kind of email address to the "my.avast.com" account and then removed my address.  Unfortunately, that removed the license from the "my.avast.com" account even though the email address is now what we want administering the license.   So how can we get an existing license (that's good until December 2016) associated correctly with the "IT administrator" email account?

Thanks!

Title: Re: Changing the email for managing the license
Post by: Asyn on January 03, 2016, 07:45:47 PM

Submit a ticket: https://support.avast.com/support/tickets/new