Avast WEBforum
Other => General Topics => Topic started by: REDACTED on January 02, 2016, 09:58:52 AM
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hi all,
been nice using avast anti virus until lately. 2 things lead to leaving avast , it probably is of no concern to avast , after all whats a few thousand leaving when they have a large customer base, however, if they didnt do the things they are doing then they would have a few thousand more and perhaps the revenue that comes with it.
avast does not supply a "contact us mail addy", thankfully according to recent eu directives, this will become illegal for a site to NOT show a valid email address on their website. this is only being done due to the number of complaints that it is impossible to contact avast, so of course when your product becomes faulty, there is nowhere to turn and no contact can be made, tantamount to taking money under false pretences (scamming etc. imagine you buy the product then i goes wrong and you cannot contact the seller, well here is a prime site that does just that.
2nd reason to leave is the interminable popups concerning a secure vpn, now why would i want a popup for a vpn when i am never gonna need or use a vpn, however up it pops 4 times an hour minimum, as we all know the bane of most users lives is popup advertising,could be called how to shoot yourself in the foot
there are loads of antivius progs out there and if avast are quite willing to make you go to another of them then its down to avast , no contact us and popups by the hundred.
nice being here, cant wait for the eu directive to become law,
you must really ask yourself why would a site such as avast refuse to put an email addy on therir own site, begs the question of what are they hiding or running from.
as most worthy pc mags tell you , if a site refuses to supply a contact us addy then do not use them as its most prob going to be a scam
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avast does not supply a "contact us mail addy", thankfully according to recent eu directives, this will become illegal for a site to NOT show a valid email address on their website. this is only being done due to the number of complaints that it is impossible to contact avast, so of course when your product becomes faulty, there is nowhere to turn and no contact can be made, tantamount to taking money under false pretences (scamming etc. imagine you buy the product then i goes wrong and you cannot contact the seller, well here is a prime site that does just that.
You contact avast here >> Submit a ticket >> https://support.avast.com/support/home
2nd reason to leave is the interminable popups concerning a secure vpn, now why would i want a popup for a vpn when i am never gonna need or use a vpn, however up it pops 4 times an hour minimum, as we all know the bane of most users lives is popup advertising,could be called how to shoot yourself in the foot
You can turn off popup
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As Pondus already said, there sure is a way to contact avast by email.
The ticket form is the same as sending a email through a email client.
The EU directive that you are referring to does not say there must be a email address, but a (easy) way to contact a company.
The pop-ups can be disabled in the paid versions.
In the free version you can set avast to silent/game mode.
Not advised since also critical alerts will not be shown.
there are loads of antivius progs out there
True, but there is a reason why avast is currently the world leader.
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Dear posters in this thread, what about this: https://www.avast.com/contacts
polonus
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A simple Google search gives plenty of answers:
http://lmgtfy.com/?q=how+do+i+contact+Avast+%3F# (http://lmgtfy.com/?q=how+do+i+contact+Avast+%3F#)
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You can turn off popup
How can I do this in free version? (without paying)
by the way I do not want to switch to game mode.
Thanks
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As I said, they can be turn off in the paid versions.