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Consumer Products => Avast Mobile Apps => Avast Backup for Android => Topic started by: LuX_CRO on January 06, 2016, 12:42:31 PM

Title: Can not backup SMS
Post by: LuX_CRO on January 06, 2016, 12:42:31 PM
I get this error: unrecognized URI:content//mms-sms/conversations/-1/recipients

Lenovo Vibe x2 Lolipop 5.0

I tried disconnect account and connect account but this is not working.
Tried deleting SMS on the day of error but still not working.

Any idea.
Title: Re: Can not backup SMS
Post by: Eddy on January 06, 2016, 12:44:53 PM
What version of avast/backup ?
Did it worked before ?
Is this a new installation ?

avast backup has been discontinued.
It will only still work if you already had it a few months back.
Title: Re: Can not backup SMS
Post by: LuX_CRO on January 06, 2016, 12:59:39 PM
Avast mobile backup is 1.0 build 7754

I am having avast premium account for 2 years

This i not new installation, it worked before 2 days.

When this error occurred I deleted SMS on the day of error.
Title: Re: Can not backup SMS
Post by: Eddy on January 06, 2016, 01:02:06 PM
Try it again in a few hours, it could be a temporarily problem.
If it is still not working, contact avast
https://support.avast.com
Title: Re: Can not backup SMS
Post by: avast402 on April 09, 2016, 09:54:16 AM
I've got the same problem.
Now I can't receive more sms anymore...