Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on January 08, 2016, 02:03:32 PM

Title: Save settings doesn't work in Mail Shield
Post by: REDACTED on January 08, 2016, 02:03:32 PM

Hello,
  I use avast v11.1.2245 on win8x64 pro and have this issue:

1. Open: Mail Shield -> Customize -> Behaviour
2.  Uncheck "Insert note into clean message (outgoing)"
3. Click Ok to close Mail Shield Settings
4. Click Ok to close Settings
5. Open Mail Shield -> Behavior again
Expected: checkbox "Insert note into clean message (outgoing)" is unset
Actual result: checkbox is set
Is it bug or feature?

Title: Re: Save settings doesn't work in Mail Shield
Post by: Eddy on January 08, 2016, 02:36:04 PM

Skip 5 and reboot.
Then check if the changes are still there.

Title: Re: Save settings doesn't work in Mail Shield
Post by: REDACTED on January 08, 2016, 02:41:41 PM

I've skipped 5 and rebooted. The same problem.
The checkbox is set, whilst it should be unset.

Title: Re: Save settings doesn't work in Mail Shield
Post by: REDACTED on January 08, 2016, 02:43:48 PM

If it makes any difference, I can add that there are 4 checkboxes, and the problem is only with 1.

Title: Re: Save settings doesn't work in Mail Shield
Post by: DavidR on January 08, 2016, 02:48:39 PM

OK, there is a new setting related to both the Mail Shield and the Web Shield (if you are using webmail).

AvastUI > Settings > General - uncheck the 'Enable Avast email signature' option and see if that resolves it.

EDIT: added image.

Title: Re: Save settings doesn't work in Mail Shield
Post by: moroni on January 08, 2016, 02:50:17 PM

Hi dmitrii.stebliuk,

It is a known issue. It will be fixed in the next release :)

Title: Re: Save settings doesn't work in Mail Shield
Post by: REDACTED on January 08, 2016, 02:51:51 PM

Thanks everybody,
Disabling avast email signature solves the issue.