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Other => General Topics => Topic started by: REDACTED on February 08, 2016, 10:00:22 PM

Title: How to uninstall a quarantined program
Post by: REDACTED on February 08, 2016, 10:00:22 PM

I downloaded a driver installer which Avast detected as malware.  I decided to uninstall it and windows can't find it....of course its in the virus chest.  I can't find another thread on this....can someone tell me how I can remove this thing?  Thank you.

Title: Re: How to uninstall a quarantined program
Post by: Eddy on February 08, 2016, 10:03:27 PM

There is nothing to uninstall since avast didn't let it install.
https://blog.avast.com/2015/03/19/how-to-use-the-avast-virus-chest/
https://www.avast.com/faq.php?article=AVKB21

Title: Re: How to uninstall a quarantined program
Post by: REDACTED on February 08, 2016, 10:13:21 PM

Well, I somehow got a notification from the app that I had two drivers needing updating. A window appeared on the lower right of the screen. So some part of it succeeded I believe.   And I find the program on my program list, with an option to uninstall which Windows cant do (can't find it).   

I think I will try deleting it from the chest, and removing it from my program list, and hope there isn't some kernel of it still working.

Title: Re: How to uninstall a quarantined program
Post by: Eddy on February 08, 2016, 10:18:35 PM

If you want us to have a look > https://forum.avast.com/index.php?topic=53253.0