Avast WEBforum

Business Products => Archive (Legacy) => Avast Business => USA Education Products => Topic started by: REDACTED on February 09, 2016, 04:04:37 PM

Title: Internal Server Error?
Post by: REDACTED on February 09, 2016, 04:04:37 PM

I've been trying to go to https://edu.avast.com/#edu since yesterday and I keep getting the same error:

Quote

Internal Server Error. Please, try again later.

Is anyone else running into this? Is there another way to get the edu license file?

Title: Re: Internal Server Error?
Post by: Asyn on February 10, 2016, 06:24:15 AM

Works for me, try again.

Title: Re: Internal Server Error?
Post by: REDACTED on February 12, 2016, 08:47:00 PM

"Sorry, this service is currently unavailable. Please, try again later."

Tried it on different computers with the same result.

Title: Re: Internal Server Error?
Post by: Asyn on February 12, 2016, 08:56:18 PM

Hmmm, which browser do you use..?
Is any script/ad blocker involved..?

Title: Re: Internal Server Error?
Post by: REDACTED on February 13, 2016, 12:12:46 AM

I was trying it in Chrome, no addons. Just tried it with IE 11 (no addon), still getting an error  :'(

Guess I need to email Avast support or something?

Title: Re: Internal Server Error?
Post by: Asyn on February 13, 2016, 06:44:59 AM

Try it here: edu.program[at]avast.com

Title: Re: Internal Server Error?
Post by: REDACTED on February 17, 2016, 07:58:10 PM

I'm getting the same thing to try to retrieve our renewed edu license. I emailed support.

Title: Re: Internal Server Error?
Post by: REDACTED on February 17, 2016, 09:48:36 PM

I'm receiving the same error message trying to access https://edu.avast.com/ as well - tried it with both Google Chrome and Mozilla Firefox.

Title: Re: Internal Server Error?
Post by: REDACTED on February 22, 2016, 03:38:29 PM

I am also receiving this error. Any fix yet?

Title: Re: Internal Server Error?
Post by: riggsy on February 24, 2016, 08:11:20 PM

toss us on that bandwagon as well. sent off an email to see what is going on.

Title: Re: Internal Server Error?
Post by: Asyn on February 25, 2016, 07:12:07 AM

Hi guys, see: https://forum.avast.com/index.php?msg=1295200

Title: Re: Internal Server Error?
Post by: riggsy on March 04, 2016, 12:55:49 AM

Quote from: Asyn on February 25, 2016, 07:12:07 AM

Hi guys, see: https://forum.avast.com/index.php?msg=1295200

thank you, after a quick chat I was able to get the license file.

Title: Re: Internal Server Error?
Post by: Asyn on March 04, 2016, 05:49:59 AM

You're welcome.