Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: djsneakypetesmusic on February 16, 2016, 12:40:15 PM
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Hi, I've tried several fixes for this issue...
I get a notification saying definitions need updating. I click on update but after few seconds I get 'Http server returned error'
I have tried Avast Repair, also I used avast clear in safe mode then re installed latest version...these didn't resolve the issue.
Manually downloading the update file I was able to update the virus engine...
I am using:
Windows 7 Premium Home Edition(64-bit)
Avast Free Antivirus - Program Version 11.1.2253, definition version 160212-0 no. of definitions 3,260,218
Spy Bot Search & Destroy
CcCleaner
Any help or suggestions would be appreciated...
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First, be sure to get rid of Spybot..!!
Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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First, be sure to get rid of Spybot..!!
Then:....
+1!
Use and install Malwarebytes Anti-Malware instead: https://www.malwarebytes.org/antimalware/ (https://www.malwarebytes.org/antimalware/)
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Why get rid of Spybot?
It stops me from getting any malware/ads
I already tried clean uninstall using Avast Clear...
Is it a conflict issue with Spybot, I've had them working side by side for years without issue...
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SpyBot was good in the old days of adware/spyware but not today
dont know if they do it anymore but it used to update once a week
Replace with Malwarebytes ... it may have 10 updates a day
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Spybot also had or has Tea Timer which prevents changes.That would include updating your VPS updates.
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Okay thanks guys
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You're welcome.
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I've uninstalled Spybot and did a clean uninstall of avast in safe mode then reinstalled avast...
Still same error...
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Doing a scan with Malwarebytes...
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Have you tried a manual VPS update to see if that fixes the problem ???
The full virus definitions database can be downloaded from here - https://www.avast.com/download-update
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I had tried manual before and it updated...will try again.
Malwarebytes is still scanning...51 detected objects so far...
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A conflict with Spybot (Tea Timer) is a lazy go to excuse for what has happened. If it is this that caused the initial trouble then it must be a new thing because I'd bet Spybot and AVAST had been working together without conflict on his computer up until then.
Spybot updates are just definition updates, like the Malwarebytes free version, the only reason a conflict might have occurred is because AVAST changed something not Spybot.
The most recent version of Spybot is a bloated thing you really don't want or need but the older, smaller footprint v1.6.2 (including Tea Timer) has been happily working alongside various versions of AVAST on my computer for almost 5 years with no issues. I'm sure it has even been recommended here in the past.
Over that time it has sat there doing very little apparently but when needed kicks in and has flagged up two keyloggers and a number of PUPs for me in real time. Whilst it didn't stop them getting onto my machine neither did AVAST which at no point reported them at all. Its never given me any false positives either, unlike AVAST has done many times over the same period.
From the sound of it the OP has multiple malware problems and they had nothing at all to do with a supposed Spybot/AVAST conflict. That was mere speculation with no evidence at all. The important question that should be asked is how that has happened when the OP is using AVAST?
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A conflict with Spybot (Tea Timer) is a lazy go to excuse for what has happened. If it is this that caused the initial trouble then it must be a new thing because I'd bet Spybot and AVAST had been working together without conflict on his computer up until then.
Spybot updates are just definition updates, like the Malwarebytes free version, the only reason a conflict might have occurred is because AVAST changed something not Spybot.
The most recent version of Spybot is a bloated thing you really don't want or need but the older, smaller footprint v1.6.2 (including Tea Timer) has been happily working alongside various versions of AVAST on my computer for almost 5 years with no issues. I'm sure it has even been recommended here in the past.
Over that time it has sat there doing very little apparently but when needed kicks in and has flagged up two keyloggers and a number of PUPs for me in real time. Whilst it didn't stop them getting onto my machine neither did AVAST which at no point reported them at all. Its never given me any false positives either, unlike AVAST has done many times over the same period.
From the sound of it the OP has multiple malware problems and they had nothing at all to do with a supposed Spybot/AVAST conflict. That was mere speculation with no evidence at all. The important question that should be asked is how that has happened when the OP is using AVAST?
When someone has a problem and you aren't sitting in front of their computer, you explore all possibilities.
As usual, your comments here are designed to hinder and criticise.
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I failed to mention that I have a friend having the same issue...he also uses spybot...but since I've removed spybot it hasn't resolved the issue,..
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I failed to mention that I have a friend having the same issue...he also uses spybot...but since I've removed spybot it hasn't resolved the issue,..
Have you tried doing an Avast repair since removing Spybot ???
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I had tried manual before and it updated...will try again.
Malwarebytes is still scanning...51 detected objects so far...
Malwarebytes is still scanning...51 detected objects so far...
Which is why Malwarebytes Anti-Malware works and Spybot does not.
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I had tried manual before and it updated...will try again.
Malwarebytes is still scanning...51 detected objects so far...
Malwarebytes is still scanning...51 detected objects so far...
Which is why Malwarebytes Anti-Malware works and Spybot does not.
Unless you know what those detections are, there really isn't any way to tell. :)
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SpyBot was good in the old days of adware/spyware but not today
dont know if they do it anymore but it used to update once a week
Replace with Malwarebytes ... it may have 10 updates a day
Quote above is from Pondus:
Maybe not, but I'll take a program that updates 10 times a day over one that is updated once a week anytime. -mchain
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Any other ideas??? Will I just have to do manual update every now and again?
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Any other ideas??? Will I just have to do manual update every now and again?
post Malwarebytes scan log
i guess you have crap in your computer that need to be removed
see instructions here >> https://forum.avast.com/index.php?topic=53253.0
scroll down to second picture ... Farbar Recovery Scant Tool ... run as instructed and attach the two diagnostic logs
see below the box you write in ... Attachments and other options
when done an expert will assit you
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See attached Malwarebytes scan logs.
First one found 51 threats and fixed/quarantined them...still same issue in avast
Second one found 0 threats...still same issue in avast
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I understand that I may have something on my computer causing the issue but my mate is having same issue...
See attached Farbar Logs
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yupp, a nice PUP collection, that SpyBot did not detect ;)
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....or AVAST. :p
But I'd bet that if the OP had actually used it properly, used its "Immunise" option and done a full manual system scan with Spybot it would have picked up some, may be all of them in just the same way as a manual scan with Malwarebytes (Free) has. Criticise Tea Timer for being ineffective, which it is, but at least Spybot has some real time protection that Malwarebytes (Free) doesn't.
Compare like for like ie. their manual full system scans and who knows what the results might have been. We'll never know now and all this thread will tell the future is that some people here have irrational software prejudices based on little or no evidence.
It would be interesting to know when the OP last did a Spybot system scan.
The fact is that I've only ever had one thing that Spybot didn't find that Malwarebytes has. Every month I do a full system scan with both always starting with Spybot first, Malwarebytes next then AVAST. I've been doing that religiously for almost 5 years. So 5 years experience using Spybot, Malwarebytes and AVAST side by side, working without any apparent conflict, apparently counts for nothing.
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Are you using the MVP host file ?
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint:
AppInit_DLLs: C:\PROGRA~3\SPEEDS~1\SPEEDS~2.DLL => No File
AppInit_DLLs-x32: c:\progra~2\sk-ena~1\psupport.dll => No File
AppInit_DLLs-x32: c:\progra~2\sk7523~1.ena\psupport.dll => No File
AppInit_DLLs-x32: c:\progra~3\speeds~1\speeds~1.dll => No File
AppInit_DLLs-x32: c:\progra~3\smartweb\smartweb.dll => No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File
FF Plugin HKU\S-1-5-21-2790645177-412481358-1871539774-1001: @acestream.net/acestreamplugin,version=2.2.4-next -> C:\Users\Sneaky Pete\AppData\Roaming\ACEStream\player\npace_plugin.dll [2014-04-10] (Innovative Digital Technologies)
CHR Plugin: (Ace Stream P2P Multimedia Plug-in) - C:\Users\Sneaky Pete\AppData\Roaming\ACEStream\player\npace_plugin.dll (Innovative Digital Technologies)
2016-02-12 16:31 - 2016-02-12 16:32 - 00000000 ____D C:\Users\Sneaky Pete\AppData\Local\{83698BBE-A87A-4966-BBDF-2F6EF6E03C86}
C:\Users\Sneaky Pete\AppData\Roaming\ACEStream
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
(https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG)
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) by Xplode onto your desktop.
- Close all open programs and internet browsers.
- Double click on AdwCleaner.exe to run the tool.
- Click on Scan.
- After the scan is complete click on "Clean"
- Confirm each time with Ok.
- Your computer will be rebooted automatically. A text file will open after the restart.
- Please post the content of that logfile with your next answer.
- You can find the logfile at C:\AdwCleaner[S0].txt as well.
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I don't know what MVP is...
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I don't know what MVP is...
Then you may do like this >> http://lmgtfy.com/?q=what+is+mvp+host+file
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This is a lot of effort just so that avast updates properly...
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This is a lot of effort just so that avast updates properly...
you had lots of crap in your computer that probaly blocked it
Essexboy is working on removing it so follow his instructions, he will be back online soon
When done he will remove the tools used ;)
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FIXLOG FARBAR
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Still not solved...
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Now run spybot and de-immunise then try an update
I understand that I may have something on my computer causing the issue but my mate is having same issue...
Have you reset your router ?
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I don't have spybot anymore...I was told to remove it and get malwarebytes...
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OK as there are two of you experiencing the problem set up open DNS and see if that allows access http://www.howtogeek.com/201312/how-to-use-opendns-on-your-router-pc-tablet-or-smartphone/
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That is not an option, the router is not mine I cannot configure it...
I'll try using vpn and see if that solves it...
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Using VPN works...there must be another way though...
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In that case the router is infected so set your computer to use open DNS
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Both routers are infected?!....hmmm or maybe it's the fact that I'm in UAE and their internet restrictions are stupid...
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A possibility but open dns should cure that