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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on February 23, 2016, 04:40:16 PM

Title: Virus definition is not automatically updated
Post by: REDACTED on February 23, 2016, 04:40:16 PM: I have just did a fresh install of windows 10 from windows 7 last night. I installed avast afterward and the virus definition was on 160222-1. I checked this morning(after more than 240 minutes) and the virus definition did not automatically updated. I do receive streaming update. If I do manual update, I get the updated version of the virus definition. I have another windows 7 and I checked the virus definition and it said 160223-0.

I do not have any kind of third party firewall. My windows defender is turned off. What could prevent Avast from automatically updating the virus definition?

I have another windows 10 machine that I just did fresh install and avast did not automatically update the virus definition on that machine either.

Any help appreciated.
Title: Re: Virus definition is not automatically updated
Post by: Eddy on February 23, 2016, 04:43:48 PM: What exact version of avast ?
Did you perform a repair of avast ?
Did you perform a clean installation of the latest avast version ?
Title: Re: Virus definition is not automatically updated
Post by: REDACTED on February 23, 2016, 05:46:21 PM: I am using Avast 2016 version 2016.11.1.2253. I just download the installation package last night. As I mention in my original post, I did fresh install of avast on fresh install of windows 10 machine.
Title: Re: Virus definition is not automatically updated
Post by: Pondus on February 23, 2016, 05:49:07 PM: does avast give any error messages? ... if not it should have all the updates it need

Quote
I do receive streaming update.
Title: Re: Virus definition is not automatically updated
Post by: mchain on February 23, 2016, 06:51:40 PM: Maybe this is the issue? Not seeing up to hundred's of streaming updates anymore? https://forum.avast.com/index.php?topic=183243.0 (https://forum.avast.com/index.php?topic=183243.0)
Title: Re: Virus definition is not automatically updated
Post by: REDACTED on February 23, 2016, 07:46:31 PM: I went and check the update.log and I do not see any entry where it was trying to get update and error out. The only update I get now is through streaming update. Is streaming update also update the virus definition? The last entry I see before the manual update is when it first install the software and update the virus definition.
Title: Re: Virus definition is not automatically updated
Post by: Alikhan on February 23, 2016, 07:48:31 PM: Read this topic:

https://forum.avast.com/index.php?topic=182436.msg1288765#msg1288765
Title: Re: Virus definition is not automatically updated
Post by: Pondus on February 23, 2016, 08:00:57 PM: Quote
Is streaming update also update the virus definition?
yes, VPS is mostly a backup of previosly released stream
Title: Re: Virus definition is not automatically updated
Post by: REDACTED on February 23, 2016, 08:07:03 PM: Looks like from Alikhan post, it is existing issue on Windows 10. Thanks,
Title: Re: Virus definition is not automatically updated
Post by: bob3160 on February 23, 2016, 08:34:32 PM: Quote from: gibot on February 23, 2016, 08:07:03 PM
Looks like from Alikhan post, it is existing issue on Windows 10. Thanks,
Not a Windows 10 problem here even though I'm on an unreliable open WiFi at a hotel.
(http://screencast-o-matic.com/screenshots/u/Lh/1456256021976-4695.png)
Title: Re: Virus definition is not automatically updated
Post by: jimb11 on February 23, 2016, 08:57:42 PM: @bob3160

Yes, but do you have it set to fast boot? If you have it set to fast boot it won't auto update.
Title: Re: Virus definition is not automatically updated
Post by: bob3160 on February 23, 2016, 09:29:13 PM: Quote from: jimb11 on February 23, 2016, 08:57:42 PM
@bob3160

Yes, but do you have it set to fast boot? If you have it set to fast boot it won't auto update.
Since fast boot also requires hibernation, I guess the answer would be no.
Hibernation is turned off on my system. I never use it since it causes nothing but problems.
Title: Re: Virus definition is not automatically updated
Post by: Alikhan on February 23, 2016, 10:39:19 PM: Quote from: bob3160 on February 23, 2016, 09:29:13 PM
Quote from: jimb11 on February 23, 2016, 08:57:42 PM
@bob3160

Yes, but do you have it set to fast boot? If you have it set to fast boot it won't auto update.
Since fast boot also requires hibernation, I guess the answer would be no.
Hibernation is turned off on my system. I never use it since it causes nothing but problems.

The issue is only present if fast boot is enabled which is by default on Windows 10.