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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: REDACTED on February 25, 2016, 12:30:57 PM

Title: Problem on Connecting
Post by: REDACTED on February 25, 2016, 12:30:57 PM

hi ,
I have purchased a license for Secure Line.
My license was approved by the software and there is no problem in this case.
But when I click on connect, I am faced with the message, connecting ... After about a minute, I encountered an error message with the following content:
Sorry, it is not possible to establish a connection.
but i am connected to internet and this problem is not from my internet.

I already use Free 7-days.
and its work.
Please right me tips.

Title: Re: Problem on Connecting
Post by: Eddy on February 25, 2016, 03:30:15 PM

Try the other servers.

Title: Re: Problem on Connecting
Post by: schmidthouse on February 25, 2016, 06:25:18 PM

Yes there are over 2 dozen servers located around the world. It's not always the closest to your location that gives you the best service. :)
See Screenshot.

Title: Re: Problem on Connecting
Post by: REDACTED on February 25, 2016, 07:03:18 PM

thanks.
sure. some servers can't connect.
such as Singapore.
my problem solved now.
again thank you my friends  :)

Title: Re: Problem on Connecting
Post by: Eddy on February 25, 2016, 07:21:21 PM

You're welcome.

Title: Re: Problem on Connecting
Post by: schmidthouse on February 26, 2016, 12:14:27 AM

Quote from: Sheida on February 25, 2016, 07:03:18 PM

thanks.
sure. some servers can't connect.
such as Singapore.
my problem solved now.
again thank you my friends  :)

Good to see the problem is solved :)