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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Android => Topic started by: ebbe@jeeb.dk on February 26, 2016, 03:15:47 PM

Title: Unable to make a connection
Post by: ebbe@jeeb.dk on February 26, 2016, 03:15:47 PM
I installed SecureLine on my LG G4 running Android 6.latest yesterday because Avast Mobile Security labels the guest network where I am currently working as unsafe.

So far I have not seen SecureLine connect to anything although it has tried a lot. What can I do to find out what is wrong?
Title: Re: Unable to make a connection
Post by: Tomas F. on March 01, 2016, 08:20:20 PM
Hello ebbe.

This behavior is typical when the network is restricted in a way that SecureLine cannot establish secure connection (f.e. blocked ports). Another option is that the guest network you are trying to connect has a login page (something similar to McDonald`s hotspots). In that case once you log in, the internet connection is unlocked and SecureLine will try to establish secured connection again.

Cheers,
Tomas