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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for iOS => Topic started by: REDACTED on February 28, 2016, 10:20:22 AM

Title: High battery usage in Secureline VPN on iOS
Post by: REDACTED on February 28, 2016, 10:20:22 AM

I have tested the SecureLine VPN on iOS 9.2.1 (iPhone 6), While it worked fine, I noticed a high battery consumption and the iPhone heated more than usual. After disabling the VPN connection, everything was normal again.

Is this a known problem in the current version of SecureLine VPN?

Thanks
Andy Brunner

Title: Re: High battery usage in Secureline VPN on iOS
Post by: jobert on March 02, 2016, 12:58:32 PM

Hi Andy,

It's expected to have some increase on the size of the data transferred while connected to the VPN because all of the data are encrypted and encapsulated in special packets (that could take a bit of performance and increase the size a bit).

Given that fact, if you have applications consuming a lot of data (or constantly using network), that could cause the battery consumption to raise more than usual.

You can check what apps are consuming more battery on your device Settings (Settings > Battery).

We don't have now statistics on what kind of activities could cause that and how they affect your experience but we'll investigate it.

Hope this is information is helpful for you.

Regards,

Jobert