Avast WEBforum

Avast Products => Avast Mobile Apps => Topic started by: Chris2009 on February 29, 2016, 10:02:24 PM

Title: SecureLine VPN subscription
Post by: Chris2009 on February 29, 2016, 10:02:24 PM
I trialed SecureLine on my Android tablet and was going to buy it. I'm in the UK and the price was quoted as 14.99 pounds. But when I reached the checkout, it was priced in USdollars, and more expensive. I raised a ticket with Avast to query this, but it's been a month now and I've had no reply.

Has anyone else had this issue, or has bought a licence successfully in the UK?
Title: Re: SecureLine VPN subscription
Post by: Eddy on February 29, 2016, 10:56:17 PM
Please mention the ticket number here.
Title: Re: SecureLine VPN subscription
Post by: Chris2009 on February 29, 2016, 11:19:46 PM
Thanks. Ticket ID: 168684, raised 31 January.
Title: Re: SecureLine VPN subscription
Post by: Eddy on February 29, 2016, 11:26:01 PM
I've asked avast to have a look at it.
That is all I can do for you for now.

Keep in mind it is almost midnight now in Europe.
Normally you will get a reply here, through the ticket system or per email within 48 hours.
Title: Re: SecureLine VPN subscription
Post by: Chris2009 on February 29, 2016, 11:28:00 PM
Thanks, Eddy, that's appreciated. I've waited a month, I can wait a bit longer!
Title: Re: SecureLine VPN subscription
Post by: Eddy on February 29, 2016, 11:43:53 PM
Don't thank me, pay me ;D