Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on March 04, 2016, 05:25:17 PM

Title: Wrong email, please help
Post by: REDACTED on March 04, 2016, 05:25:17 PM

Ok basically I bought Avast! Primier about 10 minutes ago, I put down the wrong email by mistake. How do I change this, I really need to see the confirmation email, can someone help me out please

Title: Re: Wrong email, please help
Post by: Pondus on March 04, 2016, 05:27:01 PM

submit a ticket >> https://support.avast.com/support/tickets/new

Title: Re: Wrong email, please help
Post by: REDACTED on March 04, 2016, 05:48:48 PM

Quote from: Pondus on March 04, 2016, 05:27:01 PM

submit a ticket >> https://support.avast.com/support/tickets/new

Am I allowed to put down information like my email address and customer number without having to worry about people viewing it? other than the support staff I mean

Title: Re: Wrong email, please help
Post by: Pondus on March 04, 2016, 05:51:36 PM

If you send a support ticket only avast support will see it ... we will not see it here in the forum if that is what you mean

Title: Re: Wrong email, please help
Post by: Eddy on March 04, 2016, 05:52:27 PM

This is a public webboard.
Everyone (even non members) can see what you post here.
Use the ticket system as Pondus said.

Title: Re: Wrong email, please help
Post by: REDACTED on March 04, 2016, 05:52:54 PM

Perfect thank you, ill put down all the information I can provide :) thank you very much