Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on March 11, 2016, 10:32:20 PM
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I used to be a big fan before this problem screw me up. My windows 10 with avast free screw up my taskbar and totally disable the Start key, I thought it was my problem then I restore Windows to default setting then it was fine for like 1 month, then same thing happened again. I google and found out it could be Windows problem, but I tried all solution people talked about but none of those worked at all. Finally I saw someone said it could be Avast problem, I uninstall Avast then instantly the taskbar works completely fine!
Stop saying it is Windows problem! Uninstall Avast will solve this problem, then it is not Windows problem! This is just simple "windows 10 is not compatible with Avast"! How do some of you guys saying it is Windows "bug"? You expect Windows to change code to so Avast works? It must be Avast changes code to work in Windows! Just uninstall Avast then instantly solve the problem then it is 100% Avast problem!
I install another free antivirus problem doesn't have this problem at all Windows 10 works completely fine, you say this is Windows bug? Yes Windows 10 has similar problem for some people but it is totally another issue as I said I tried all those solution and it would not work when it is Avast screws up the taskbar.
Simple answer: uninstall Avast solves this problem and it is the only solution.
I try to find an answer to solve this in this Avast official forum, but what I see people keep saying this problem would keep coming back again and again then the only solution is to uninstall Avast
I come here to create a post is to help others like me who faces the same problem and I still use Avast but not with Windows 10 computer, Avast works fine in my another Windows 7 computer.
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I didn't see official support answered this at all, but I found out this "unofficial answer" (well honestly I think Avast actually owns this website and do some promotion and unofficial answer"
http://www.getavast.net/support/compatibility-windows-10
So there are 3 things you can try if this problem happens, may work may not work, may be permanent may be temporary and just like people talked about here any windows patch can let Avast screw up the taskbar again.
The website claims it is "Windows bug", while Avast is the only antivirus software has this problem, so Microsoft doesn't change programming code because of Avast then it is "Windows bug" while Avast doesn't want to change its software code may be because it is inside the core part so Avast doesn't want to change anything, you know too much work.
Yes some windows users have taskbar problem but it is not this case. I tried all those solution it wouldn't solve this, just because it is Avast causing this problem. The 3 steps above is totally different from the ways people try to solve taskbar problem without Avast, so it is two completely different issues even having similar problem looking.
The only permanent solution is uninstall Avast then install another one that you trust. I don't want to see my windows 10 just screw up again an again like how people said over here and I need to keep trying those 3 steps too see if I have luck. I don't want to waste hours again because of a free anti virus program just not really compatible with Windows 10 and claim it is Microsoft false.
I hope the 3 steps above help you if you really need to use Avast and you don't mind spending so much time and effort on this.
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Try Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
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Try Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
OK so we should expect try 4 things with so many steps each for a free antivirus program when itself screw up the windows essential function taskbar good job.
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Try Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
OK so we should expect try 4 things with so many steps each for a free antivirus program when itself screw up the windows essential function taskbar good job.
What is your Avast! free Version?
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Try Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
OK so we should expect try 4 things with so many steps each for a free antivirus program when itself screw up the windows essential function taskbar good job.
What is your Avast! free Version?
I have already used the best solution: uninstall Avast and install another free antivirus, it 100% perfectly work with taskbar comes back to life!
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I have already used the best solution: uninstall Avast and install another free antivirus, it 100% perfectly work with taskbar comes back to life!
Ok.Pls answer my question what is the version of your Avast! free?Because i am using avast! for last 6 years and now i am running avast! free on windows 10 pro with no issues.So install a new free antivirus do nothing if it is a problem of Windows :)Your pc your choice.
And one more thing if you not using avast! "ANYMORE"so why you post same post again and again?https://forum.avast.com/index.php?topic=174748.msg1298929#msg1298929 (https://forum.avast.com/index.php?topic=174748.msg1298929#msg1298929)
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I didn't see official support answered this at all, but I found out this "unofficial answer" (well honestly I think Avast actually owns this website and do some promotion and unofficial answer"
http://www.getavast.net/support/compatibility-windows-10
That's not an Avast website and it say's so right on the page ( pictured below )
None of my Win 10 system have issues with the taskbar, maybe you need to clean up remnants from other previously used AV's "who knows how many" and a clean install of Avast might solve your issues.
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j2ee,
We won't stop saying it is a problem with Windows 10 because it really is.
It is not only affecting avast but also other av's and software.
Microsoft has acknowledged the problem and is working on a solution.
They have already withdrawn a update because it only made thing worse.
I come here to create a post is to help others like me who faces the same problem
Providing false information as you do is not helping anyone at all.
If you are sure it is avast that is at fault, show the code from avast and the Windows code that are clashing.
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j2ee,
We won't stop saying it is a problem with Windows 10 because it really is.
It is not only affecting avast but also other av's and software.
Microsoft has acknowledged the problem and is working on a solution.
They have already withdrawn a update because it only made thing worse.
I come here to create a post is to help others like me who faces the same problem
Providing false information as you do is not helping anyone at all.
If you are sure it is avast that is at fault, show the code from avast and the Windows code that are clashing.
I seriously did research for solution of this problem, and no one and also I cannot find out any other antivirus software has this problem. Avast is the only antivirus program having this problem. Some people have taskbar problem without other program include Avast which is a total different problem even it is also taskbar. For Avast screw up taskbar problem there is no solid solution and no official answer.
Microsoft never said there is taskbar problem. Any source? I cannot find it. If Avast write the program the way that doesn't work with Windows 10 taskbar then it is just incompatible with Windows 10.
When it is the only Antivirus software having this problem, did Microsoft say it was a bug causing Avast having this problem? NO. It is Avast doesn't change its software to solve this problem.
I may try Avast again if official has a solid answer how to solve it or they seriously solve it, before that I would not try and waste my time.
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There is nothing for avast to solve since it is a Windows problem.
Look at the webboards, blogs etc from other av vendors (as well as independent sites) and you will see that the problem also exists with other av products and not just with avast.
As I said, Microsoft has acknowledged the problem and is working on a solution.
When something is green you can keep saying it is red but that doesn't change the fact it really is green.
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There is nothing for avast to solve since it is a Windows problem.
Look at the webboards, blogs etc from other av vendors (as well as independent sites) and you will see that the problem also exists with other av products and not just with avast.
As I said, Microsoft has acknowledged the problem and is working on a solution.
When something is green you can keep saying it is red but that doesn't change the fact it really is green.
Can you provide any link to prove what you said is not just pure imagination.
I cannot find any link showing Microsoft said it is Microsoft problem
I cannot find any link saying other than Avast there are other antivirus software having similar problem
Prove your point by showing any link.
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There is nothing for avast to solve since it is a Windows problem.
Look at the webboards, blogs etc from other av vendors (as well as independent sites) and you will see that the problem also exists with other av products and not just with avast.
As I said, Microsoft has acknowledged the problem and is working on a solution.
When something is green you can keep saying it is red but that doesn't change the fact it really is green.
Can you provide any link to prove what you said is not just pure imagination.
I cannot find any link showing Microsoft said it is Microsoft problem
I cannot find any link saying other than Avast there are other antivirus software having similar problem
Prove your point by showing any link.
http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1 (http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1)
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There is nothing for avast to solve since it is a Windows problem.
Look at the webboards, blogs etc from other av vendors (as well as independent sites) and you will see that the problem also exists with other av products and not just with avast.
As I said, Microsoft has acknowledged the problem and is working on a solution.
When something is green you can keep saying it is red but that doesn't change the fact it really is green.
Can you provide any link to prove what you said is not just pure imagination.
I cannot find any link showing Microsoft said it is Microsoft problem
I cannot find any link saying other than Avast there are other antivirus software having similar problem
Prove your point by showing any link.
http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1 (http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1)
This is not related to Avast at all.
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There is nothing for avast to solve since it is a Windows problem.
Look at the webboards, blogs etc from other av vendors (as well as independent sites) and you will see that the problem also exists with other av products and not just with avast.
As I said, Microsoft has acknowledged the problem and is working on a solution.
When something is green you can keep saying it is red but that doesn't change the fact it really is green.
Can you provide any link to prove what you said is not just pure imagination.
I cannot find any link showing Microsoft said it is Microsoft problem
I cannot find any link saying other than Avast there are other antivirus software having similar problem
Prove your point by showing any link.
http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1 (http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1)
This is not related to Avast at all.
Exactly because it is NOT an Avast problem
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There is nothing for avast to solve since it is a Windows problem.
Look at the webboards, blogs etc from other av vendors (as well as independent sites) and you will see that the problem also exists with other av products and not just with avast.
As I said, Microsoft has acknowledged the problem and is working on a solution.
When something is green you can keep saying it is red but that doesn't change the fact it really is green.
Can you provide any link to prove what you said is not just pure imagination.
I cannot find any link showing Microsoft said it is Microsoft problem
I cannot find any link saying other than Avast there are other antivirus software having similar problem
Prove your point by showing any link.
http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1 (http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1)
This is not related to Avast at all.
Exactly because it is NOT an Avast problem
You are very funny
I searched and no single one person mentioned the word "Avast" in that Microsoft post. Even the outcome is similar with taskbar problem, it is totally different cause.
Comparing these two:
1. People report problem in that post in Microsoft doesn't use Avast, 0% ok? There is no Avast to uninstall to solve problem.
2. People in Avast report having taskbar problem 100% use Avast ok? You know what? Uninstall Avast 100% solve the problem, everyone over here who said uninstall Avast solves the problem!
It is totally two different cause even though the outcome is similar! OK, so car crash would let a person die, then can I say everyone die must be because of car crash but not something else like cancer? Microsoft post is like car crash then die but Avast forum case is cancer then die, yes both die (taskbar die) but because of totally different reason.
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(http://screencast-o-matic.com/screenshots/u/Lh/1457791047247-14973.png)
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(http://screencast-o-matic.com/screenshots/u/Lh/1457791047247-14973.png)
I think my explanation is very clear, you still want to argue that Microsoft post is the same issue as Avast one? At least show us a link or anything with the word "Avast" in the content.
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If you want help, then please answer the question.
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If you want help, then please answer the question.
Your pic doesn't apply for the case like me or other over here because there is no Avast.
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If you want help, then please answer the question.
Your pic doesn't apply for the case like me or other over here because there is no Avast.
The screenshot was taken of my computer. What AV do you think I'm using ???
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j2ee if you are not a troll, stop behaving like one.
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If you want help, then please answer the question.
Your pic doesn't apply for the case like me or other over here because there is no Avast.
The screenshot was taken of my computer. What AV do you think I'm using ???
I have saw the possible solutions you guys talked about in the other post and I also posted what I found in this post, no need to discuss how it could be solved. Many people in the other post had already pointed out no matter what they do it would be either cannot be solved or the problem would come back sometimes later anyway. I would not want to keep spending time to solve it again and again.
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j2ee if you are not a troll, stop behaving like one.
The problem is why Avast never really solves this problem instead of asking me why I bring this up. If you guys know the management in Avast you need to seriously talk with them.
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If you want help, then please answer the question.
@bob3160 Pls stop arguing.@j2ee is left avast! and installed a new Free AV.And it is no matter that every problem related to Avast!.We are using avast! and windows10 without any issues :)
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If you want help, then please answer the question.
@bob3160 Pls stop arguing.@j2ee is left avast! and installed a new Free AV.And it is no matter that every problem related to Avast!.We are using avast! and windows10 without any issues :)
You need to learn what arguing is. I was trying to help even if he apparently doesn't know what help or an answer is.
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If you want help, then please answer the question.
@bob3160 Pls stop arguing.@j2ee is left avast! and installed a new Free AV.And it is no matter that every problem related to Avast!.We are using avast! and windows10 without any issues :)
You need to learn what arguing is. I was trying to help even if he apparently doesn't know what help or an answer is.
Sorry for the word" arguing"@bob3160 :)
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If you want help, then please answer the question.
@bob3160 Pls stop arguing.@j2ee is left avast! and installed a new Free AV.And it is no matter that every problem related to Avast!.We are using avast! and windows10 without any issues :)
We don't know exactly how Avast screw up Windows 10, I am not surprised some users would not have problem while other have problem. The key is uninstalling Avast solves it if someone has problem.
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If you want help, then please answer the question.
@bob3160 Pls stop arguing.@j2ee is left avast! and installed a new Free AV.And it is no matter that every problem related to Avast!.We are using avast! and windows10 without any issues :)
We don't know exactly how Avast screw up Windows 10, I am not surprised some users would not have problem while other have problem. The key is uninstalling Avast solves it if someone has problem.
One question-have you tried the repair option i posted on Reply #2
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If you want help, then please answer the question.
@bob3160 Pls stop arguing.@j2ee is left avast! and installed a new Free AV.And it is no matter that every problem related to Avast!.We are using avast! and windows10 without any issues :)
We don't know exactly how Avast screw up Windows 10, I am not surprised some users would not have problem while other have problem. The key is uninstalling Avast solves it if someone has problem.
It's been explain in numerous ways that this problem is a Microsoft Windows 10 problem.
Stop your continued trolling of this forum. >:(
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If you want help, then please answer the question.
@bob3160 Pls stop arguing.@j2ee is left avast! and installed a new Free AV.And it is no matter that every problem related to Avast!.We are using avast! and windows10 without any issues :)
We don't know exactly how Avast screw up Windows 10, I am not surprised some users would not have problem while other have problem. The key is uninstalling Avast solves it if someone has problem.
It's been explain in numerous ways that this problem is a Microsoft Windows 10 problem.
Stop your continued trolling of this forum. >:(
I am very calm and again prove your argument with any link, but better has the word "Avast" in the link content so at least it is a link related to Avast instead of a totally not related issue. I am opened to discuss if you can bring any prove.
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Do you have a problem understanding english???
You seem not to be able to answer any questions here. :(
Maybe you can explain your problem better in your own language ???
https://forum.avast.com/index.php?board=21.0
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Hope this will help http://www.thewindowsclub.com/cortana-taskbar-search-not-working-in-windows-10 (http://www.thewindowsclub.com/cortana-taskbar-search-not-working-in-windows-10) &http://www.thewindowsclub.com/start-menu-does-not-open-windows-10 (http://www.thewindowsclub.com/start-menu-does-not-open-windows-10)
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Do you have a problem understanding english???
You seem not to be able to answer any questions here. :(
Maybe you can explain your problem better in your own language ???
https://forum.avast.com/index.php?board=21.0
I think it is you cannot understand what I am saying
I said
show us any link to prove it is a Windows problem causing Avast screw up taskbar related stuff
You keep saying it is Windows problem, but you have no link to prove it.
I have link to show you uninstall Avast work, and many people in the other post in this forum also proves uninstall Avast works:
https://www.reddit.com/r/Windows10/comments/3ghpfp/unable_to_open_start_menu_uninstall_avast/
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Hope this will help http://www.thewindowsclub.com/cortana-taskbar-search-not-working-in-windows-10 (http://www.thewindowsclub.com/cortana-taskbar-search-not-working-in-windows-10) &http://www.thewindowsclub.com/start-menu-does-not-open-windows-10 (http://www.thewindowsclub.com/start-menu-does-not-open-windows-10)
Your links don't mention Avast at all
I don't know how many times need to say this, even the result is similar taskbar not working, the cause is not the same. We are discussing Avast is the cause and uninstall Avast 100% solve it, while your link is talking about Windows itself somehow has similar problem but people don't have Avast.
Ok I don't know how to make it even more clear:
We are talking about case A:
case A: Avast screws up taskbar, uninstall Avast solve the problem
We are NOT talking about case B which is your two links mention:
case B: People don't have Avast but Windows itself somehow screw up taskbar, there is no Avast to uninstall but there are other ways to solve it, these ways would not solve case A, I know because I tried.
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Create a support ticket:https://support.avast.com/support/home (https://support.avast.com/support/home)
This is a old post that you show >:(Aug 4, 2015
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Create a support ticket:https://support.avast.com/support/home (https://support.avast.com/support/home)
This is a old post that you show >:(Aug 4, 2015
The problem is never solved, many people in the other posts reported it, then what is the different between old post and new post when the problem is the same and the solution is the same: uninstall Avast works.
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Ofcourse it is not solved.
Microsoft is still working on it.
Get the huge clue.
case B: People don't have Avast but Windows itself somehow screw up taskbar
No avast installed and the problem is still there. This clearly shows that it is a Windows problem.
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Ofcourse it is not solved.
Microsoft is still working on it.
Get the huge clue.
case B: People don't have Avast but Windows itself somehow screw up taskbar
No avast installed and the problem is still there. This clearly shows that it is a Windows problem.
Then why I and many other can solve the problem by uninstall Avast? If the problem is caused by Windows, then even we uninstall Avast then the problem should still be there. May be it is better to describe it as "Avast is not compatible with Windows 10 for some users"?
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When you use the Avast Uninstall utility, it reboots you to Safe Mode does it's removal and reboot to regular mode.
You could simply have Booted into Safe Mode with Networking on your own, not remove Avcast, reboot to regular mode
and your problem would have been solved.
It is the booting into safe mode that fixed the problem.
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When you use the Avast Uninstall utility, it reboots you to Safe Mode does it's removal and reboot to regular mode.
You could simply have Booted into Safe Mode with Networking on your own, not remove Avcast, reboot to regular mode
and your problem would have been solved.
It is the booting into safe mode that fixed the problem.
Many people in the other post already report this way would not always solve the problem and even if luckily solve it this way then the problem will come back after awhile.
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When you use the Avast Uninstall utility, it reboots you to Safe Mode does it's removal and reboot to regular mode.
You could simply have Booted into Safe Mode with Networking on your own, not remove Avcast, reboot to regular mode
and your problem would have been solved.
It is the booting into safe mode that fixed the problem.
Many people in the other post already report this way would not always solve the problem and even if luckily solve it this way then the problem will come back after awhile.
This problem has been explained to you. It's a Windows Problem. Post on their forum and ask them to fix it.
We've all done that. Complaining and trolling this forum isn't going to solve a Windows Problem.
End of topic.
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Many people in the other post already report this way would not always solve the problem and even if luckily solve it this way then the problem will come back after awhile.
I'd suggest, you post your own experience. ;)
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@ Asyn,
He can't even answer a simple question. :)
https://forum.avast.com/index.php?topic=184181.msg1299010#msg1299010
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When you use the Avast Uninstall utility, it reboots you to Safe Mode does it's removal and reboot to regular mode.
You could simply have Booted into Safe Mode with Networking on your own, not remove Avcast, reboot to regular mode
and your problem would have been solved.
It is the booting into safe mode that fixed the problem.
Many people in the other post already report this way would not always solve the problem and even if luckily solve it this way then the problem will come back after awhile.
This problem has been explained to you. It's a Windows Problem. Post on their forum and ask them to fix it.
We've all done that. Complaining and trolling this forum isn't going to solve a Windows Problem.
End of topic.
I would not say this again since I said too many times but Avast supporter like you look like don't want to understand English:
1. Avast is the only antivirus software having this problem, if it is a Windows problem then other antivirus softwares would have the same problem. If you want to prove other antivirus would have same problem then show a link to prove it.
2. I already pointed out few times that that Microsoft link never mentioned Avast or antivirus, people reported in that Microsoft post don't not use Avast, it is another problem and can be solved in other ways. The Avast user who uses Avast and having taskbar related problem is caused by somehow Avast not compatible with Windows 10. I already point out the only permanent solution is to uninstall Avast, you guys bring up some possible temporary solution but then as many other users point out the problem will be back after awhile. If you want to prove me wrong then show us a link with Avast related content in it.
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@ Asyn,
He can't even answer a simple question. :)
https://forum.avast.com/index.php?topic=184181.msg1299010#msg1299010
It is just pointless to go through all of those may work may not work temporary solution with you, as I said many times the only permanent solution is uninstall Avast.
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I have also experience the same problem on 3 laptops with Windows 10. Sometimes (not all the time), taskbar starts to freeze, Start Menu not working, when Avast Free is installed.
I did some googling and found some forums talking about Avast as the culprit. I did uninstall Avast on 1 laptop and problem solved. No freezing of taskbar, start menu is working fine. I uninstalled Avast on the other 2 laptops and replace it with some other free AV and problem solved.
I still use Avast Free on my desktop computers with Windows 8.1. I just don't use it on Windows 10.
Last time, I ended up reinstalling Windows 10 as I thought I made a mess. Installed Avast, then problem is back again after some hours of usage. That's where I realize that it could be Avast's fault and did some googling and found out others having the same problem with Windows 10 + Avast setup.
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If you want/need help, follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle
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I have also experience the same problem on 3 laptops with Windows 10. Sometimes (not all the time), taskbar starts to freeze, Start Menu not working, when Avast Free is installed.
I did some googling and found some forums talking about Avast as the culprit. I did uninstall Avast on 1 laptop and problem solved. No freezing of taskbar, start menu is working fine. I uninstalled Avast on the other 2 laptops and replace it with some other free AV and problem solved.
I still use Avast Free on my desktop computers with Windows 8.1. I just don't use it on Windows 10.
Last time, I ended up reinstalling Windows 10 as I thought I made a mess. Installed Avast, then problem is back again after some hours of usage. That's where I realize that it could be Avast's fault and did some googling and found out others having the same problem with Windows 10 + Avast setup.
There are few Avast lovers over here will keep telling you it is Windows 10 fault not Avast, and they would mentally skip the words "uninstall Avast works" and continue their "it is windows 10 bug" talking and it is not fixed so you better wait forever.
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See Reply #47.
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If you want/need help, follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle
This topic has been discussed in this forum and popular forum like Reddit for months, Avast stuff knows it for sure, they just don't want to fix it. Then it is simple, choose another free antivirus, how can be be more simple than this. No human can accept a screwed up taskbar windows 10 no matter how good Avast protection could be.
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See Reply #47.
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If you want/need help, follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle
This topic has been discussed in this forum and popular forum like Reddit for months, Avast stuff knows it for sure, they just don't want to fix it. Then it is simple, choose another free antivirus, how can be be more simple than this. No human can accept a screwed up taskbar windows 10 no matter how good Avast protection could be.
Dare I say in that case ... Goodbye, use another AV and do not disturb us who have Avast and windows 10 working
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I give Avast a chance and install it again, and I already did boot to safe mode and then back to normal mode, let's see if I still get that problem later.
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Hi New member here but I have used Avast on Windows 7, 8 and 10 over the last couple of years.
I actually had a few problems like all of us with Windows 10 when it was released but I never had a problem with Avast, removing it never solved the problems so it is obviously fairly specific to your installation (and obviously the other people on other forums that you have read) so I wonder if instead of us all arguing we could actually look at trying to solve the specific issue.
I work in IT so fairly happy to look at logs and see what is there within your installation of Avast and Windows 10 and see what is causing the problem. You mentioned Process Monitor, this is a great little tool to help diagnose the issue, can you provide the procmon logs? Can we have a look and start filtering to see what is happening?
Also can you provide info about your Windows 10 installation? I have disabled almost all of the background sync processes to get mine running smoothly like a load of us did when we realised they were all activated by default.
Let's have a look and pool some knowledge here and try and fix the problem - or at least provide enough information for Avast Dev to review, and then work with Microsoft if it is their problem to give them as much info as possible.
Thoughts?
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@ ihardingham,
Nice to offer help but you should offer it in the Microsoft Windows 10 Support Forum.
This is a Microsoft not an Avast problem. :)
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Hi New member here but I have used Avast on Windows 7, 8 and 10 over the last couple of years.
I actually had a few problems like all of us with Windows 10 when it was released but I never had a problem with Avast, removing it never solved the problems so it is obviously fairly specific to your installation (and obviously the other people on other forums that you have read) so I wonder if instead of us all arguing we could actually look at trying to solve the specific issue.
I work in IT so fairly happy to look at logs and see what is there within your installation of Avast and Windows 10 and see what is causing the problem. You mentioned Process Monitor, this is a great little tool to help diagnose the issue, can you provide the procmon logs? Can we have a look and start filtering to see what is happening?
Also can you provide info about your Windows 10 installation? I have disabled almost all of the background sync processes to get mine running smoothly like a load of us did when we realised they were all activated by default.
Let's have a look and pool some knowledge here and try and fix the problem - or at least provide enough information for Avast Dev to review, and then work with Microsoft if it is their problem to give them as much info as possible.
Thoughts?
I let you know if Avast causes any problem again.
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As a computer technician, and on my daily job, I see this problem all the time with Windows 10 Home. I have been loyal Avast Free Edition user for over 7 years now. I currently have three computers that I use on a daily basis and they all have Avast Free Edition on them. Not one has the Start menu or taskbar problem but comparing to the computers I repair every day, the one thing that separates my computers and theirs is the version of Windows 10. I use Windows 10 Pro on all three computers without issues but all the ones I see with this problem seems to be related only to the Windows 10 Home version. Just out of curiosity, has anyone had this issue with Windows 10 Pro? I'm not talking about the Cortana issue because I think it's a sepreate issue. The problem I mean is the taskbar just stops working. Some of the notifier stuff won't load and the Start button is not responding. Yes, uninstalling Avast fixes the issue and sometimes the safe mode and reboot trick works too. Just would be interesting to know if it's a windows version related problem.
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I also run Windows 10 Pro and have had the problem. (Not lately) Haven't seen it since updating to 1511 and later.
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If you want/need help, follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle
This topic has been discussed in this forum and popular forum like Reddit for months, Avast stuff knows it for sure, they just don't want to fix it. Then it is simple, choose another free antivirus, how can be be more simple than this. No human can accept a screwed up taskbar windows 10 no matter how good Avast protection could be.
Not here to debate just report. Recently had the bug with Windows 10 creators x64 (all up to date). Removed Avast (current free version)... is now good. That is all.
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If you want/need help, follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle (https://www.avast.com/faq.php?article=AVKB33#artTitle)
This topic has been discussed in this forum and popular forum like Reddit for months, Avast stuff knows it for sure, they just don't want to fix it. Then it is simple, choose another free antivirus, how can be be more simple than this. No human can accept a screwed up taskbar windows 10 no matter how good Avast protection could be.
Not here to debate just report. Recently had the bug with Windows 10 creators x64 (all up to date). Removed Avast (current free version)... is now good. That is all.
What version of Avast and what version of Windows 10 ???
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Good Morning.
i have the same problem.
I bought a new laptop, everything was running smoothly. On the second day all of a sudden the taskbar was not responding anymore. The start menu does not open up, the search field neither and I cannot open pictures, receiving the error code 2147249195.
2 days in, I went nuts, scoured the internet for solutions, powershell, repair tool,.. tried everything I found - nothing worked.
Then i found a link that obviously many avast users have this issue, so i unistalled it and everything was working fine.
Full of hope I followed your instructions to clean install the premium version again, what i did, entered the code, restarted, and all the problems are back.
This time I tried to repair avast and was told it is when finished, but it isn't.
So is this issue really more than 4 year old and still not fixed?
Whats completely confusing: on my old laptop I did not have these issues.
So what am I doing wrong and how can I fix it?
I want to keep Avast as I am a long term customer with other licences as well and was really happy with it untill yesterday.
many thanks in advance!
Sven
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Good Morning.
i have the same problem.
I bought a new laptop, everything was running smoothly. On the second day all of a sudden the taskbar was not responding anymore. The start menu does not open up, the search field neither and I cannot open pictures, receiving the error code 2147249195.
2 days in, I went nuts, scoured the internet for solutions, powershell, repair tool,.. tried everything I found - nothing worked.
Then i found a link that obviously many avast users have this issue, so i unistalled it and everything was working fine.
Full of hope I followed your instructions to clean install the premium version again, what i did, entered the code, restarted, and all the problems are back.
This time I tried to repair avast and was told it is when finished, but it isn't.
So is this issue really more than 4 year old and still not fixed?
Whats completely confusing: on my old laptop I did not have these issues.
So what am I doing wrong and how can I fix it?
I want to keep Avast as I am a long term customer with other licences as well and was really happy with it untill yesterday.
many thanks in advance!
Sven
Well a lot has happened in four years, operating system and avast, that is the problem in breathing life into a long dead topic. If it was going on for four years then this subject and topic would still be very active.
A similar issue more about the Search function in a more more recent topic https://forum.avast.com/index.php?topic=296933.0 - see if that helps.
If not post in that topic (or create a new one) and give more detailed information:
1. Operating System and version number.
2. Avast program and version/build number.
3. Are you getting any error messages or just no actions.
Also see this search I ran - https://www.google.co.uk/search?q=taskbar+is+not+responding+anymore - lots of hits on that search.
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Hey David,
many thanks for your reply!
I started looking up the issue without connecting it to Avast and have been on many sides and have tried a lot of the suggestions, but none worked. Spend about 3 hours on it yesterday.
Today i stumbled over a post that Avast is the connection. When i removed/uninstalled Avast it was working properly again and when i installed it again, the problem reoccured.
So I think i figured out the direction I have to look in.
1. Windows 10 Pro, version 20H2
2. Avast premium security 21.6.2474 (Build 21.6.6446.683)
3. no error messages, clicking on the window symbol to open the start menu it is "shrugging" for a split second but nothing happens.
If i click into the search box, the same, without the shrugging, nothing happens as if the search box wasn`t even there.
Yesterday I had additonal problems with the calender and notification area. but thats gone (I hope so) and working now.
I hope you have any ideas.
many thanks,
Sven
modify: and I am unable to open pictures with "Fotos" the window opens, but simply white. Yesterday I received an error code (Dateisystemfehler (-2147219195)
Right click and open with "Paint" wors well though.
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As David stated, reviving an old topic is not a good idea.
Start a new topic and give us as much information as possible
about the problem and your system.