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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on March 15, 2016, 02:38:55 AM

Title: "No active Network adapters found" after free trial upg. to Premium (fixed)
Post by: REDACTED on March 15, 2016, 02:38:55 AM: Hi,

I have been a long time user of Free Avast. My yearly subscription was due so I decided to renew. During renewal Avast was proposing a free 30 day trial for "Premium" or "Internet security" (I can't remember which one). Since then, I cannot access internet anymore on this computer. It is only this computer whom cannot access the internet or Wifi in the house. I have uninstalled Avast from the computer to see if it would help, but without success. I haven't fond any solutions yet.

I'm using Windows XP

Can anyone help please?

Thank you
Title: Re: "No active Network adapters found" after free trial upgrading to Premium
Post by: Eddy on March 15, 2016, 08:50:59 AM: Check device manager for errors.
If there is a error, solve it.
Title: Re: "No active Network adapters found" after free trial upgrading to Premium
Post by: REDACTED on March 15, 2016, 01:47:39 PM: Quote from: Eddy on March 15, 2016, 08:50:59 AM
Check device manager for errors.
If there is a error, solve it.

If that does not work then reset your TCP/IP.
Here is link from MS Support site.....has an easy download auto fix.
https://support.microsoft.com/en-us/kb/299357
Here's an easy fix
To reset TCP/IP automatically, click the Download button. In the File Download dialog box, click Run or Open, and then follow the steps in the easy fix wizard.
This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
Title: Re: "No active Network adapters found" after free trial upgrading to Premium
Post by: bob3160 on March 15, 2016, 01:49:57 PM: More help here:
http://www.icompute.info/fix_wifi.htm (http://www.icompute.info/fix_wifi.htm)
Title: Re: "No active Network adapters found" after free trial upgrading to Premium
Post by: REDACTED on March 15, 2016, 07:31:49 PM: Quote from: Eddy on March 15, 2016, 08:50:59 AM
Check device manager for errors.
If there is a error, solve it.

I have tried and deleted 2 lines with the name Avast associated, but this haven't cured the problem.
Title: Re: "No active Network adapters found" after free trial upgrading to Premium
Post by: REDACTED on March 15, 2016, 07:58:15 PM: Quote from: bob3160 on March 15, 2016, 01:49:57 PM
More help here:
http://www.icompute.info/fix_wifi.htm (http://www.icompute.info/fix_wifi.htm)

Earlier yesterday I have tried a similar CMD prompt sequence found on the internet to fix TCPIP problem. It did not work. After trying your downloaded version, it fixed my problem.

Thank you so much Sir! Now I can breathe. :0)
Title: Re: "No active Network adapters found" after free trial upgrading to Premium
Post by: REDACTED on March 15, 2016, 07:59:30 PM: Quote from: bob3160 on March 15, 2016, 01:49:57 PM
More help here:
http://www.icompute.info/fix_wifi.htm (http://www.icompute.info/fix_wifi.htm)

Thank you! :0)
Title: Re: "No active Network adapters found" after free trial upgrading to Premium
Post by: bob3160 on March 15, 2016, 08:09:26 PM: Quote from: leoparleur on March 15, 2016, 07:59:30 PM
Quote from: bob3160 on March 15, 2016, 01:49:57 PM
More help here:
http://www.icompute.info/fix_wifi.htm (http://www.icompute.info/fix_wifi.htm)

Thank you! :0)
Glad to hear that you were able to fix the problem. :)
Title: Re: "No active Network adapters found" after free trial upg. to Premium (fixed)
Post by: REDACTED on March 17, 2016, 12:38:36 AM: Yes, thanks to all of you :) ;)