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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mkvamm on March 17, 2016, 09:45:21 PM

Title: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 17, 2016, 09:45:21 PM
I have never seen this before and is curious as to what this is. Thanks.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: bob3160 on March 17, 2016, 10:26:52 PM
I have never seen this before and is curious as to what this is. Thanks.
What version of Avast ??? Where is it located ??? Is your spelling correct ???
I can't locate what you listed on my system.


Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 17, 2016, 10:33:52 PM
I have never seen this before and is curious as to what this is. Thanks.
What version of Avast ??? Where is it located ??? Is your spelling correct ???
I can't locate what you listed on my system.

Version: 11.1.2253 (If that makes sense).
The location is: C:/programfiles/AVAST software/Avast.
The spelling is correct, in the description of the process it says "Windows 10 Start menu helper".
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: bob3160 on March 17, 2016, 10:46:06 PM
I have never seen this before and is curious as to what this is. Thanks.
What version of Avast ??? Where is it located ??? Is your spelling correct ???
I can't locate what you listed on my system.

Version: 11.1.2253 (If that makes sense).
The location is: C:/programfiles/AVAST software/Avast.
The spelling is correct, in the description of the process it says "Windows 10 Start menu helper".
I'm running the Free beta version 11.1.2255 and I don't have that file.the latest  Insider Preview of Windows 10. [size=78%]Are you also using the free version of Avast and what version of [/size]
Windows are you running ???
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 17, 2016, 10:57:27 PM
I have never seen this before and is curious as to what this is. Thanks.
What version of Avast ??? Where is it located ??? Is your spelling correct ???
I can't locate what you listed on my system.

Version: 11.1.2253 (If that makes sense).
The location is: C:/programfiles/AVAST software/Avast.
The spelling is correct, in the description of the process it says "Windows 10 Start menu helper".
I'm running the Free beta version 11.1.2255 and I don't have that file.the latest  Insider Preview of Windows 10. [size=78%]Are you also using the free version of Avast and what version of [/size]
Windows are you running ???

I'm running free Avast and my OS is Windows 10.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: Eddy on March 17, 2016, 11:15:37 PM
Just a guess, but perhaps it has to do with upgrading to Windows 10 and not doing a clean installation.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: bob3160 on March 17, 2016, 11:16:24 PM
I've reported it to Avast. Let's wait for an answer from them. :)
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 17, 2016, 11:17:12 PM
Just a guess, but perhaps it has to do with upgrading to Windows 10 and not doing a clean installation.

Can be. I didn't do it when I upgraded. Off-topic here now a bit, but do you think I should just so I remove everything from Windows 7?
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: Eddy on March 17, 2016, 11:20:21 PM
No need trying to fix something if nothing is broken I would say at this moment  ;)
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 17, 2016, 11:22:44 PM
No need trying to fix something if nothing is broken I would say at this moment  ;)

Mhm, just been feeling anxious a lot today concerning computer safety :P, been doing clean up and one program wouldn't uninstall so I manually deleted every single file. Wasn't on the C: disk though and I'm just scared my computer has taken any damage from it.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: bob3160 on March 17, 2016, 11:33:12 PM
Just a guess, but perhaps it has to do with upgrading to Windows 10 and not doing a clean installation.

Can be. I didn't do it when I upgraded. Off-topic here now a bit, but do you think I should just so I remove everything from Windows 7?
This may help in cleaning things up:
(http://screencast-o-matic.com/screenshots/u/Lh/1458254100744-56211.png)
https://www.youtube.com/watch?v=6aXNO8lJBJY (https://www.youtube.com/watch?v=6aXNO8lJBJY)
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 17, 2016, 11:43:05 PM
Just a guess, but perhaps it has to do with upgrading to Windows 10 and not doing a clean installation.

Can be. I didn't do it when I upgraded. Off-topic here now a bit, but do you think I should just so I remove everything from Windows 7?
This may help in cleaning things up:
(http://screencast-o-matic.com/screenshots/u/Lh/1458254100744-56211.png)
https://www.youtube.com/watch?v=6aXNO8lJBJY (https://www.youtube.com/watch?v=6aXNO8lJBJY)

It's not really a matter of space on the SSD or HDD, but more to remove any unwanted files that may be malicious from when I had Windows 7. Also I would like to keep my Windows 7 files as "backup".
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: bob3160 on March 17, 2016, 11:47:35 PM
If you want your system checked for malicious items, follow the directions outlined here:
https://forum.avast.com/index.php?topic=53253.0

Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: Eddy on March 17, 2016, 11:48:31 PM
Quote
so I manually deleted every single file
Don't forget to remove things from the registry
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 18, 2016, 12:02:17 AM
Extra information: I noticed this process after I uninstalled a skinpack program I used on Windows 7.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 18, 2016, 12:05:51 AM
Quote
so I manually deleted every single file
Don't forget to remove things from the registry

I did. I also noticed programs which I've uninstalled "correctly" a long time ago was still in the registry.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 18, 2016, 12:12:11 AM
Everything looks legit in the details. Also worth to mention is that it was created today probably around the time I uninstalled the skinpack program. But I would still feel more comfortable if someone verified that it is actually legit.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: volfin on March 18, 2016, 05:08:30 AM
This mysteriously appeared today on my system too. According to the Task Manager it's called "Windows 10 Start Menu Helper" which makes no sense, as Avast doesn't run from the start menu anyway.  Trying to kill the task fails, so it would seem Avast is protecting it from being stopped. But it's very odd it just appeared with no update to Avast at all occurring recently. I check the task list daily and I've never seen it before today.

It also seems to have been added to the Task Scheduler, set to run at the logon of any user. Disabling that. the last thing I need is more crap running for no reason.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: davexnet on March 18, 2016, 05:29:19 AM
Silent update added by the emergency update process?  Something to do with Windows 10 start menu/search/taskbar issues ?
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 18, 2016, 12:13:39 PM
This mysteriously appeared today on my system too. According to the Task Manager it's called "Windows 10 Start Menu Helper" which makes no sense, as Avast doesn't run from the start menu anyway.  Trying to kill the task fails, so it would seem Avast is protecting it from being stopped. But it's very odd it just appeared with no update to Avast at all occurring recently. I check the task list daily and I've never seen it before today.

It also seems to have been added to the Task Scheduler, set to run at the logon of any user. Disabling that. the last thing I need is more crap running for no reason.

How did you find it in the Task Scheduler? Have never used it before.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 18, 2016, 12:17:38 PM
This mysteriously appeared today on my system too. According to the Task Manager it's called "Windows 10 Start Menu Helper" which makes no sense, as Avast doesn't run from the start menu anyway.  Trying to kill the task fails, so it would seem Avast is protecting it from being stopped. But it's very odd it just appeared with no update to Avast at all occurring recently. I check the task list daily and I've never seen it before today.

It also seems to have been added to the Task Scheduler, set to run at the logon of any user. Disabling that. the last thing I need is more crap running for no reason.

How did you find it in the Task Scheduler? Have never used it before.


Found it.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: sj.vegetto on March 18, 2016, 07:10:28 PM
I noticed this today too, Avast was not update (core) but this asww10mon.exe was there today is Avastemergency task now silently installing things?? I have delete the task till i know what this is
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: Vlk on March 18, 2016, 08:07:51 PM
The file is genuine.

Its purpose is to allow us to finally crush the long-standing Cortana issue (see e.g. https://forum.avast.com/index.php?topic=174748.0). We now have a few hypotheses as to why it's happening, and the purpose of this program is to confirm/deny them and get us some additional insights into what's actually happening "out there".

I don't think it has any meaningful performance or memory-usage impact; in general, we'd have code like this in the main AvastSvc.exe service, but in this particular case there were some good reasons to have it as a standalone process.

Hope this helps,
Vlk
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: sj.vegetto on March 18, 2016, 09:54:32 PM
what long standing issue you talking about? cause that thread talking about alot things.. i know legit file I want to know why it pop today and made its self task at same time i installed update to cyberfox 64bit
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: Vlk on March 18, 2016, 10:00:15 PM
The "Start menu and Cortana not working" issue that has been haunting our Windows 10 users since the very moment Windows 10 was released last July.
See e.g. http://forums.windowscentral.com/windows-10/372745-windows-10-start-menu-cortana-not-working-fix-here-hopefully.html and tons of other resources on the Internet.

We still very much believe it's not a bug in Avast, but we have been busy building a case for Microsoft to prove that.

Thanks,
Vlk
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: sj.vegetto on March 18, 2016, 10:06:59 PM
I know there were issue where startmenu didnt want open and other issue like that but most them been fixed, ( had to reinstalled win 10 few times cause this and could not fix) which has nothing to do avast anyway.

Only issue I have with Startmenu and Cortana at this point is Every time I open the startmenu ( live tiles menu all app menu) Cortana and com surrogate start eating 8-10% cpu each, which seem excessive for  a startmenu,  which when operating correctly and is closes should release that cpu usage, but it seem to be getting stuck and not releasing the cpu usage, which requires me to  open close the startmenu bunch time to get it to released the cpu usage.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: Vlk on March 18, 2016, 10:31:21 PM
Don't get me wrong. Not every user of W10 has this issue with Avast. Not even by far.
But what we're doing with the asww10mon process is that we're proactively monitoring for this issue so that we can capture the stack traces and other critical system information at the moment the problem occurs (that is, should it occur). Now, the odds of it happening on YOUR machine are pretty low, so if you absolutely hate the idea of having this process running on your PC, you can probably just detele the scheduled task and we won't have any hard feelings about it, but as I said, the performance impact of this should be minimal so it shouldn't really matter either way.

Thanks for your help!
Vlk
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: mkvamm on March 18, 2016, 10:36:23 PM
The file is genuine.

Its purpose is to allow us to finally crush the long-standing Cortana issue (see e.g. https://forum.avast.com/index.php?topic=174748.0). We now have a few hypotheses as to why it's happening, and the purpose of this program is to confirm/deny them and get us some additional insights into what's actually happening "out there".

I don't think it has any meaningful performance or memory-usage impact; in general, we'd have code like this in the main AvastSvc.exe service, but in this particular case there were some good reasons to have it as a standalone process.

Hope this helps,
Vlk

Thanks for the confirmation.
Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: bob3160 on March 18, 2016, 10:42:44 PM
Don't get me wrong. Not every user of W10 has this issue with Avast. Not even by far.
But what we're doing with the asww10mon process is that we're proactively monitoring for this issue so that we can capture the stack traces and other critical system information at the moment the problem occurs (that is, should it occur). Now, the odds of it happening on YOUR machine are pretty low, so if you absolutely hate the idea of having this process running on your PC, you can probably just detele the scheduled task and we won't have any hard feelings about it, but as I said, the performance impact of this should be minimal so it shouldn't really matter either way.

Thanks for your help!
Vlk
Thanks for the reply and clarification Ondrej,
As one of the most prolific posters on this forum on this Windows bug, I would love to see this finally pinned down. :)

Title: Re: What is asww10mon.exe? Process currently running from Avast directory.
Post by: sj.vegetto on March 19, 2016, 06:55:53 PM
well cause of the process poping up which cause me to come here, which in turn made me read all the link and stuff in here, I manage to fix the issue I was having with cortana and com surrogate both eating 8~10% each every time  startmenu was opened.

One of those links said something about doing diagnostic startup in msconfig, so i did upon reboot cortana was only use .02% when start menu was open, I went back to msconfig and put back normal startup and reboot and startmenu and cortana are still behaving and only using .02% usage when start menu is open.

First time in 3+ months startmenu  has not cuased cortana and com surrogate to  eat 8~10% usage each., which good thing I Was gona  uninstall avast to see if it avast causing, but seeing booting up into safe mode dont even start avast and startmenu and cortana where behaving correctly, I didnt have to if i did uninstall avast i might tried bit defender again.

So avast  silent installing and starting to run proc turn out to be good thing for me, go fiqure