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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: hakimovicz on January 06, 2006, 04:09:56 AM

Title: MEMORY IS INFECTED!!
Post by: hakimovicz on January 06, 2006, 04:09:56 AM

i really need ur  help on this one: i want to run a scan but it says that my memory is infected. i restarted my computer and ran the scan, but then when i decided to run the scan normally again, it wouldnt allow me to do so as the memory is once again infected. im sorry but im just not familiar with this enough but i would really appreciate ur input! :'( :'( ??? :o :-X

Title: Re: MEMORY IS INFECTED!!
Post by: Lisandro on January 06, 2006, 04:57:26 AM

How are you scanning memory?
Just opening avast program?

Do you have any other security program installed and running in your computer?
Another antivirus, or an antispyware?

Title: Re: MEMORY IS INFECTED!!
Post by: hakimovicz on January 09, 2006, 08:41:37 AM

Well i scanned by starting the antivirus scan, and then it woudl tell me that the memory is infected and that i should restart the computer and do a scan then. so i did that a couple of times but it would still tell me the memory is infected.
I also tried microsoft antispyware which supposedly removed a couple of trojans, spyware and spysheriffs, but avast would still tell me that there the memory is infected. what to do?  ???
this is for my friend's computer and apparently he didnt have ANY antivirus software until i downloaded avast for him...

Title: Re: MEMORY IS INFECTED!!
Post by: igor on January 09, 2006, 10:13:54 AM

What exactly is detected (what virus, what file, ...)?

Title: Re: MEMORY IS INFECTED!!
Post by: hakimovicz on January 10, 2006, 11:54:08 PM

trojan.....trojan.....and more trojan..... in the temp files and win32

Title: Re: MEMORY IS INFECTED!!
Post by: DavidR on January 11, 2006, 12:29:20 AM

If you can give the exact virus name and the exact name of the file, this will help in identifying and resolving the problem. Check the avast! Log Viewer (right click the avast icon) Warning section.

What is your Operating System?

Title: Re: MEMORY IS INFECTED!!
Post by: Staind on January 11, 2006, 03:01:39 AM

what he might be able to do is clear (I'm assuming he's using IE) the cache, since there might be a few trojans stored there - this has happened as occassionally they are just downloaded from websites.  Although, if they are in the memory maybe they shouldn't delete?  Did you try running a boot time scan?

Title: Re: MEMORY IS INFECTED!!
Post by: CharleyO on January 12, 2006, 09:31:26 PM

***

I am not clear on when he is scanning memory ... avast program start-up or computer start-up. Perhaps if he set Avast to scan memory on Computer Start-up that would help?    ???


***

Title: Re: MEMORY IS INFECTED!!
Post by: Spiritsongs on January 13, 2006, 06:22:04 PM

 :)  hakimovicz :

     If your friend's computer had "Spy Sheriff" on it, more than
     Microsoft Antispyware program is needed to COMPLETELY
     REMOVE IT and any other spyware, etc that may be there.
     Would encourage you to seek help on the forums at
     www.landzdown.com ; this forum is staffed by ALL the
     Experts who used to advise on the now-defunct
     Lavasoft Ad-Aware Support forums.