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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on April 01, 2016, 12:50:49 AM

Title: avast customer page
Post by: REDACTED on April 01, 2016, 12:50:49 AM

i recently renew my subscription to avast & i was sent to nexway's avast customer page. i have tried to access it the last few days & the page refuses to recgonize my email address. i have sent emails telling them of the problem i am having.they never responded.i hope you can fix the problem & tell nexway not to ignore your customers.

Title: Re: avast customer page
Post by: DavidR on April 01, 2016, 01:12:08 AM

Not sure what it is that you need to access the Nexway page for, you could try to find your information here:
You could also check to see if your Order number can be found at https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast (https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast).

You could check this FAQ and see if that offers any more information - Avast products purchased via Nexway https://www.avast.com/en-us/FAQ/AVKB136 (https://www.avast.com/en-us/FAQ/AVKB136).